Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tristan Do

Rogers,AR
Tristan Do

Summary

I am Tristan Do, a dedicated professional with extensive experience in craftsmanship, including fence construction, commercial and residential remodeling, and business management. Since relocating to Northwest Arkansas in 2017, I have been driven by a strong desire to pursue growth and new opportunities. With a commitment to continuous learning and development, I am eager to expand my skill set and contribute to a dynamic team. Thank you for considering my resume, and I look forward to the possibility of working together.

Overview

6
years of professional experience
3

Years of Craftsmanship

5

Years of Leadership

2
years of post-secondary education

Work History

Asian Fresh Supermarket

General Manager
02.2022 - Current

Job overview

  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Shogun Hibachi Steakhouse

Restaurant Waiter
08.2020 - 01.2022

Job overview

  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Maintained clean and organized dining areas for optimal guest experience.

Tropical Smoothie Cafe

Shift Lead Manager
07.2019 - 08.2020

Job overview

  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.

Education

NWACC
Bentonville

Associate of Arts
05.2022

Rogers High School
Rogers, Arkansas

High School Diploma
05.2020

University of Arkansas
Fayetteville, AR

08.2020 - 05.2022

Skills

  • Contract Negotiations
  • Loss Prevention
  • Operations Oversight
  • Business Administration
  • Time Management
  • Financial Management
  • Funds Management
  • Project Planning
  • Forklift Operation
  • Heavy Lifting
  • Loading and Unloading

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Timeline

General Manager

Asian Fresh Supermarket
02.2022 - Current

Restaurant Waiter

Shogun Hibachi Steakhouse
08.2020 - 01.2022

University of Arkansas

08.2020 - 05.2022

Shift Lead Manager

Tropical Smoothie Cafe
07.2019 - 08.2020

NWACC

Associate of Arts

Rogers High School

High School Diploma

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Tristan Do