Tristan Fanning
Dallas
Summary
Professional with solid background in managing hospitality and service industry environments. Adept at fostering team collaboration and driving results through effective leadership and adaptability. Skilled in inventory management, customer service, and staff development. Known for reliability and flexibility in meeting shifting demands of sales as well as customer service.
Looking forward to joining your team and helping each other reach our goals!
Overview
4
4
years of professional experience
Work History
Floor Manager
Bottled Blonde Dallas
12.2023 - 01.2025
- Managed team of ~45 employees to maintain smooth-running operations of venue floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed closing procedures 4 times weekly by balancing cash drawers and reconciling credit card transactions.
Daytime Manager
Bottled Blonde Dallas
12.2023 - 01.2025
- Provided exceptional customer service by addressing concerns promptly, creating solutions that exceeded expectations.
- Monitored employee performance and provided regular feedback, resulting in improved job skills and increased accountability.
- Maintained strict adherence to company policies, procedures, safety standards, as well as federal labor laws throughout daily operations.
- Collaborated with senior management on long-term strategic planning initiatives designed to enhance organizational success.
- Improved customer satisfaction by implementing new service protocols and training staff on effective communication techniques.
- Conducted thorough hiring processes including interviews, reference checks, and onboarding to ensure a skilled and professional workforce.
- Managed daily operations for seamless business functioning, ensuring all tasks were completed efficiently and accurately.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Head of Security
Bottled Blonde Dallas
02.2023 - 01.2025
- Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
- Maintained compliance with local, state, and federal regulations by staying current on industry standards and best practices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
Security
Bottled Blonde Dallas
02.2021 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
High School Diploma -
Corona Del Sol
Chandler, AZ01-2017
Skills
- Employee management
- Customer relations
- POS systems
- Policy enforcement
- Operations management
- Health and safety
- Scheduling and planning
- Team training and development
- Safety oversight
- Conflict resolution
- Employee relations
Timeline
Floor Manager
Bottled Blonde Dallas
12.2023 - 01.2025
Daytime Manager
Bottled Blonde Dallas
12.2023 - 01.2025
Head of Security
Bottled Blonde Dallas
02.2023 - 01.2025
Security
Bottled Blonde Dallas
02.2021 - 02.2023
High School Diploma -
Corona Del Sol
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