Tristan Flagg
San Antonio,TX
Summary
Strategic Business Administrator with 6 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.
Overview
12
12
years of professional experience
Work History
Business Administrator
UT Health Science Center
08.2023 - Current
- Prepares all monthly financial statements, reports, and records by collecting, analyzing, and summarizing account information
- Makes financial recommendations based on analysis and status of reserves, assets, and expenditures
- Oversees monthly account balancing, reconciliations, and records management for department Hemophilia Treatment Center accounts
- Researches and analyzes revenues and expenses to ensure appropriate recording; analyzes all prepaid expenses and encumbrances and prepares regular reports; responsible for general ledger
- Tracks and updates faculty clinical, administrative, education, grant-committed time, and salary and incentive information
- Assists with effort reporting, FTE, and timecard accountability
- Assists with preparation and development of the annual budget
- Hires, supervises, mentors, evaluates, and assigns work to junior staff.
Patient Transport Technician
Emory University Hospital
11.2022 - 05.2023
- Transports patients, records, specimens, and equipment to designated areas throughout the organization
- Responds immediately to emergency patient situations; initiates emergency life-saving techniques such as CPR and crisis management
- Works regularly with patients, providers, nursing teams on hospital units, imaging services technologists and nurses and is a critical component to ensuring patients have a positive experience
- Transfers patients to and from wheelchairs, beds, and diagnostic equipment with minimal disruption to patient.
Patient Care Operations Analyst
Northside Hospital
10.2019 - 05.2023
- Assists by coordinating with HR in planning, developing, and finalizing the interview process
- Supervise all supplementary staff and administrative assistant for the department
- Used ADP software to approve and monitor employee timecards
- Use ICD-10-CM codes to code patients accounts for services received by the bone marrow department
- Assist Doctors, nurses, and coordinators with administrative duties, such as scheduling patients follow up appointments after transplants
- Reviews forms submitted by bone marrow departments for accuracy and assists unit Managers/Directors as needed
- Serves as Patient Care/Surgical Services Division Liaison with HR and Director of the bone marrow department
- Provides support as directed in development and submission of operational and capital budget requests
- Coordinates meetings, conferences, and special events as needed including meal planning, facility arrangements, material distribution and any associated registration functions
- Coordinates other special projects and initiatives as needed to support department needs
- Makes travel itineraries and reservations through Concur as required.
Administrative Coordinator
Children’s Healthcare of Atlanta
05.2017 - 09.2019
- Maintains calendar, schedules appointments, and works with leader to manage employee time
- Supports management staff or department by typing and editing correspondence, filing documents, scheduling appointments, and answering telephone (answering caller’s questions and providing requested information as necessary)
- Maintains payroll reports reflecting assigned staff working, sick, vacation, and other times
- Approves expense reports as assigned by leader
- Basic HR duties including onboarding, and screening applicants for employment
- Screens incoming phone calls and manages relationship with outside vendors and internal staff
- Serves on special projects, committees, or acts as manager or department representative as necessary
- Prepares department and committee minutes/agenda and coordinates other meeting materials in a timely manner
- Acts as office administrator to order and stock supplies, perform record-keeping and/or cash reconciliation activities, act as liaison to other departments and/or vendors, take meeting minutes, and perform quality management functions as necessary
- Processes all invoices for payment and reconciles the financial spending transaction listing monthly.
Registration Coordinator
Children's Healthcare of Atlanta
06.2015 - 05.2017
- Interviews patients and families to obtain complete and accurate demographic and financial information in the ER
- Used Epic to verify patient demographics and insurance
- Work closely with insurance companies such as Medicaid, BCBS, Aetna and Kaiser to make sure all patients insurance was active to pay out medical bills
- Serves as a liaison between the patient and department staff by informing patients and families of procedures and delays, answering questions, relaying messages, and other services that the patients and families may require
- Schedules patient appointments when needed, including referral from faxes, phones or other instructions and contact’s physician offices to resolve discrepancies
- Prescreens doctor’s orders (scripts) received for new patient to ensure completeness / appropriateness of scheduled appointment
- Collected over $50,000 in insurance copayments for the Patient Access Department raising the percentage to 56.25 to 59%
- Improved patient safety by making sure all patients registered correctly, which resulted in zero fatal errors for the quarter.
Probation/Parole Officer II
State of Tennessee, Department of Correction
12.2012 - 03.2015
- Supervised over a 100+ probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans
- Conducted pre-hearing and pre-release investigations and testified in court regarding the offenders’ backgrounds and recommend sentences and sentencing conditions as required by policy
- Acted as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may influence the success of agency goals.
Executive Assistant
State of Tennessee, Department of Correction
01.2012 - 12.2012
- Assisted District Director in preparing legal documents to the courts and other law enforcement agencies
- Answered phones and checked offenders in and out of the building
- Kept track of offender information and compiled data for officers
- Sent faxes, emails, and sorted mail for officers and other staff
- Assisted District Director with interviews, and new hire process of employees
- Supervised office assistants and gave feedback on performance.
Education
Bachelor of Professional Studies (Health Care Administration) -
University of Memphis: University College
Memphis, TN12.2010
Skills
- Microsoft Office
- Word
- Outlook
- Power point
- Excel
- Suite
- EPIC
- Analytical Thinking
- Goal Setting
- Credit and collections
- Service Coordination
- Business plan development
Leadership And Certifications
- Black Student Association: University of Memphis Chapter (2007-2010)
- NAACP (2008-2010)
- Student Ambassador Board Dyersburg State Community College (2004-2006)
Timeline
Business Administrator
UT Health Science Center
08.2023 - Current
Patient Transport Technician
Emory University Hospital
11.2022 - 05.2023
Patient Care Operations Analyst
Northside Hospital
10.2019 - 05.2023
Administrative Coordinator
Children’s Healthcare of Atlanta
05.2017 - 09.2019
Registration Coordinator
Children's Healthcare of Atlanta
06.2015 - 05.2017
Probation/Parole Officer II
State of Tennessee, Department of Correction
12.2012 - 03.2015
Executive Assistant
State of Tennessee, Department of Correction
01.2012 - 12.2012
Bachelor of Professional Studies (Health Care Administration) -
University of Memphis: University College
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