Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Frederiksen

Great Falls,VA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Front End Courtesy Clerk

Kroger
09.2022 - 05.2023
  • Restocked and organized merchandise in front lanes.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Presented professional image consistent with company's brand values.

Education

High School Diploma -

Smithfield High School
Smithfield, VA
06.2023

Skills

  • Customer Checkout
  • Item Scanning
  • Process Transactions
  • Monitor Security
  • Guest Greeting
  • Customer Assistance
  • Merchandise Stocking
  • Bagging Proficiency
  • Efficient and Courtesy
  • Serve Customers
  • Trash Removal
  • Product Knowledge
  • Bathroom Cleaning
  • Store Layouts
  • Debris Collection
  • Personalized Support

Timeline

Front End Courtesy Clerk

Kroger
09.2022 - 05.2023

High School Diploma -

Smithfield High School
Tristan Frederiksen