Tristan Guerin
Ft Lauderdale,FL
Summary
Driven and adaptable professional with a proven track record across diverse roles in customer service, inventory management, and sales. I possess a strong strategic mindset, exceptional organizational skills, and a dedication to team collaboration. My experience spans from high-volume inventory processing to personalized client service, consistently contributing to operational efficiency and customer satisfaction. I’m seeking to leverage my dynamic work and leadership background to make a meaningful impact in a forward-thinking organization that values continuous growth, innovation, and excellence.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
TLF Apparel
05.2023 - 05.2024
- Efficiently processed and managed 300-500 units of inventory daily, ensuring timely and accurate fulfillment despite challenges such as delayed shipments or missing stock
- Conducted thorough quality control checks, identifying and addressing damaged goods while upholding rigorous inventory standards
- Streamlined inventory organization, restocking, and consolidation processes to accommodate fluctuating shipment schedules, boosting overall warehouse efficiency
- Adapted to evolving operational needs with precision and attention to detail, contributing to a seamless workflow and optimizing stock management
- Collaborated with cross-functional teams to ensure smooth and efficient warehouse operations, maintaining an organized and productive work environment
Sales Associate
JD Finish Line
09.2020 - 03.2024
- Delivered exceptional customer service, providing personalized assistance throughout the purchasing process, resulting in increased customer satisfaction and retention
- Leveraged in-depth product knowledge to drive sales, consistently surpassing weekly sales targets and contributing to the store’s revenue growth
- Demonstrated strong expertise in upselling and cross-selling, particularly in promoting ancillary products such as shoe care, achieving top performance in weekly contests
- Cultivated strong customer relationships, fostering brand loyalty through engaging interactions and proactive problem-solving
Customer Service Professional
Intuit TurboTax
01.2023 - 06.2023
- Helped customers prepare and file accurate tax returns leveraging TurboTax software to ensure compliance with federal and state tax regulations
- Provided personalized guidance and support throughout the tax preparation process, fostering strong client relationships and improving customer satisfaction
- Maintained confidentiality and security of sensitive information, adhering to all data protection protocols
- Utilized a CRM system to record and disposition every call and case matter for record keeping and further review
Sales Associate (Summer Break)
Timberland Co.
06.2019 - 09.2019
- Delivered exceptional customer service, expertly promoting Timberland’s product range while building strong rapport with customers, leading to increased sales and brand loyalty
- Maintained a clean, organized, and visually appealing store environment, ensuring an outstanding shopping experience that aligned with the company’s high standards
- Efficiently managed stockroom operations, organizing and replenishing merchandise on the sales floor to meet customer demand and enhance product visibility
- Collaborated with the sales team to exceed store sales targets, actively contributing to the store’s overall success
- Demonstrated a deep knowledge of the brand’s products, educating customers on features and benefits to drive informed purchasing decisions
Education
Bachelor's Degree - Legal Studies
University of Central Florida
Orlando, FL05.2020
High School -
St Thomas Aquinas Catholic High School
Ft Lauderdale, FL05.2019
Leadership Institute -
Brown University
Providence, RI08.2018
Skills
- Clear Communication
- Sales expertise
- Retail store support
- Problem-solving abilities
Volunteer Experience
- Mustard Seed Communities, Weston, FL, 2018, 2019, Assisted in organizing event venues., Ensured smooth execution of presentations and technological operations., Greeted and served meals to event attendees., Facilitated donations by distributing materials and counting contributions.
- Westside Regional Library, Plantation, FL, 2015, 2015, Organized and shelved books, ensuring proper categorization and placement., Managed transportation of materials from storage to the main floor., Completed any miscellaneous tasks or duties that needed to be fulfilled.
- Lifenet4Families Stamp Out Hunger Food Drive, Plantation, FL, 2015, 2016, Filled cardboard boxes full of canned goods and nonperishable items., Packed and moved full boxes onto mail trucks for the food to be delivered to the needy., Disposed and discarded any expired food.
References
Available upon request
Timeline
Warehouse Associate
TLF Apparel
05.2023 - 05.2024
Customer Service Professional
Intuit TurboTax
01.2023 - 06.2023
Sales Associate
JD Finish Line
09.2020 - 03.2024
Sales Associate (Summer Break)
Timberland Co.
06.2019 - 09.2019
High School -
St Thomas Aquinas Catholic High School
Leadership Institute -
Brown University
Bachelor's Degree - Legal Studies
University of Central Florida
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