Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Tristan Handy

Correctional officer
Princess Anne,MD
Tristan Handy

Summary

Adept at de-escalation and emergency response, I leveraged these skills at ECI to enhance inmate safety and reduce contraband incidents significantly. My tenure at Lowe's and Don's Seafood honed my customer service and multitasking abilities, contributing to a positive and secure environment. My approach combines strict policy enforcement with compassionate inmate supervision, driving operational excellence.

Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.

Overview

19
years of professional experience

Work History

ECI

Correctional Officer
05.2017 - Current

Job overview

  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Supervised inmates during meals, recreation and other activities.
  • Use of pepper spray and other uses of force to control fights and non complaint inmates

Lowes Home Improvment

Sales Associate Lumber Csa
05.2009 - 05.2017

Job overview

  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Organized company files and created support system to decrease workload and increase productivity.
  • Promoted company events and special offers via social media platforms, expanding brand awareness within target market demographics.
  • Collaborated with team members to ensure smooth daily operations and a positive shopping experience for customers.
  • Increased sales revenue through effective upselling and cross-selling techniques.
  • Assisted in maintaining a visually appealing store environment to attract and engage customers.
  • Enhanced overall customer experience with personalized recommendations based on individual preferences and needs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Don's Seafood

Dish Washer, Prep Cook
09.2005 - 08.2008

Job overview

Dishwasher and prep cook

  • Maintained clean and hazard-free work areas.
  • Kept equipment in good working order and properly stored between jobs.
  • Trained new employees on proper washing procedures and company policies.
  • Cleaned wash equipment after shift and confirmed proper storage.
  • Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
  • Ensured proper sanitization of shared equipment after use, reducing cross-contamination risks for both staff and clients alike.
  • Enhanced customer satisfaction by consistently delivering clean and well-maintained garments.

Education

Chincoteague High
Chincoteague, VA

High School Diploma
06.2005

Skills

  • First Aid Training
  • Emergency Response
  • De-Escalation Techniques
  • Conflict resolution skills
  • Inmate Supervision
  • Correctional facility procedures
  • Policy Enforcement
  • Restraint Techniques
  • Surveillance
  • Stress Tolerance
  • Suicide Prevention
  • Criminal Justice
  • Visitation guidelines understanding
  • Product Knowledge
  • Continuing education
  • Inmate rights
  • Contraband detection
  • Armory and key control
  • Radio communication
  • Decision-Making
  • Multitasking
  • Forklift driver

Accomplishments

  • Seized over a dozen weapons during random cell searches.
  • Routinely supervised more than 96 detainee inmates.
  • Received four different power equipment certificates at lowes

Timeline

Correctional Officer

ECI
05.2017 - Current

Sales Associate Lumber Csa

Lowes Home Improvment
05.2009 - 05.2017

Dish Washer, Prep Cook

Don's Seafood
09.2005 - 08.2008

Chincoteague High

High School Diploma
Tristan HandyCorrectional officer