Tristan Harter
Massillon,OH
Summary
A dynamic leader with extensive experience creating and executing plans. Adept in customer service and complex problem-solving. Excelled in reducing waste by optimizing team workflows, enhancing profits, and elevating customer satisfaction. Known for a strong work ethic and adaptability, successfully trained and mentored staff, ensuring high standards of cleanliness and organization.
Overview
5
5
years of professional experience
Work History
Produce Manager
Marc's
10.2024 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Selected items for specials and marked down items to reduce losses.
- Coached and mentored new team members.
Supervisor/Customer Service Representative
Marc's
01.2023 - 10.2024
- Resolved escalated customer issues promptly, maintaining professionalism under pressure situations.
- Collaborated with other departments for seamless coordination of customer service efforts.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained staff on operating procedures and company services.
Produce Clerk
Marc"s
06.2020 - 08.2022
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy
Education
Bachelor of Science - Environmental Conservation And Biology
Kent State University
Kent, OH05-2026
Skills
- Advanced Excel Skills
- Experienced with ArcGIS Software
- Competent in AutoCAD Design
- Learning RStudio
- Customer service
- Strong work ethic
- Willingness to learn
- Adaptability
- Organization
- Complex Problem-solving
- Honest and dependable
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Enjoy participating in weight lifting for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Produce Manager
Marc's
10.2024 - Current
Supervisor/Customer Service Representative
Marc's
01.2023 - 10.2024
Produce Clerk
Marc"s
06.2020 - 08.2022
Bachelor of Science - Environmental Conservation And Biology
Kent State University
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