Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tristan Jefferson

Freeport

Summary

Results-driven Finance Manager at Step One Automotive with a strong track record of optimizing dealership profitability, enhancing customer satisfaction, and fostering team growth. Known for a hands-on leadership style and a deep understanding of dealership operations, I bring over 4 years of automotive experience and a passion for guiding teams toward high performance. While I remain fully committed to driving business success, I also prioritize being a present and supportive father, striving for a career path that aligns with both my professional ambitions and family values. Now seeking the opportunity to transition into a Sales Manager role where I can leverage my leadership skills, industry knowledge, and people-first mindset to make a lasting impact.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Finance Manager

Step One Automotive Group
Fort Walton Beach
08.2023 - Current
  • Cultivated partnerships with banking institutions to obtain favorable financing terms.
  • Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
  • Developed and implemented effective strategies for improving customer satisfaction with auto financing services.
  • Reviewed documents such as contracts, titles, and insurance policies before approving loans.
  • Maintained a database of customer information such as contact details, loan amounts owed, payment histories.
  • Managed financial transactions with customers to ensure accurate and timely payments.
  • Worked closely with other departments within the organization such as sales, marketing, and accounting to ensure efficient operations.
  • Participated in planning meetings focused on setting goals for department objectives and initiatives.

Sales Associate

Step One Automotive Group
Fort Walton Beach
09.2022 - 08.2023
  • Greeted customers and provided product information.
  • Provided follow-up customer service after a car sale was completed.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.

BDC Representative

Step One Automotive Group
Fort Walton Beach
12.2021 - 09.2022
  • Followed up with customers after the sale to ensure their satisfaction with the product or service purchased.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Continuously developed knowledge of competitive landscape by researching industry trends.
  • Resolved customer complaints in a timely manner.
  • Generated reports on sales activities as needed for management review.
  • Managed multiple tasks simultaneously while maintaining accuracy.

LPN

Ascension Sacred Heart
Miramar Beach
03.2019 - 11.2021
  • Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
  • Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
  • Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
  • Maintained accurate medical records of each patient's health condition.
  • Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.

Assistant Manager

Foot Locker
Destin
01.2016 - 02.2017
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Created reports on sales trends, inventory levels, and financial data.

Education

LPN License - Nursing

Okaloosa Technical College
Fort Walton Beach, FL
01-2018

Some College (No Degree) - Business Management

North West Florida State College
Niceville

Skills

  • Financial analysis and risk assessment
  • Loan processing and database management
  • Customer service and relationship management
  • Wound care and time management
  • Interpersonal skills and strategic planning
  • Attention to detail
  • Data interpretation
  • Staff development and leadership

Certification

  • LPN License- 2018
  • The McDavid Group F&I Management Certification- 2022
  • Ally Financial F&I Business Manager Certification- 2025

Timeline

Finance Manager

Step One Automotive Group
08.2023 - Current

Sales Associate

Step One Automotive Group
09.2022 - 08.2023

BDC Representative

Step One Automotive Group
12.2021 - 09.2022

LPN

Ascension Sacred Heart
03.2019 - 11.2021

Assistant Manager

Foot Locker
01.2016 - 02.2017

LPN License - Nursing

Okaloosa Technical College

Some College (No Degree) - Business Management

North West Florida State College

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