Proactive and team-oriented professional with a background at Main Event, where I enhanced guest experiences through exceptional service and maintaining pristine environments. Demonstrated expertise in cash handling and hospitality service, contributing to significant improvements in service quality and efficiency. Excelled in fast-paced settings, leveraging strong teamwork and a keen sense of urgency to exceed customer expectations.
Personable and diligent with upbeat and positive approach. Possesses solid understanding of customer service principles and excellent communication skills. Committed to ensuring welcoming environment and enhancing guest satisfaction.
During the first year of college, being a first-generation student is like learning to live in a world that is constantly new and strange. There is always a lot of uncertainty along with the thrill of starting college. Although you're excited to be here and know that you're realizing dreams that may have taken years or even decades to develop, you also realize that you don't exactly have a manual for how things operate. You soon come to understand that a large portion of college life is based on a sort of "hidden curriculum"—things that other students appear to simply know, such how to join study groups, email professors, get extensions, and even handle the workload of lengthy assignments. In addition to academics, navigating these social norms and expectations can feel like a full-time job for first-generation students. Every new experience feels like a leap of faith, frequently accompanied by a great deal of Googling or silent observation, whether it's selecting the appropriate courses, purchasing the appropriate books, or speaking with advisors. Nevertheless, there is a strong drive to succeed in spite of everything. You understand that you are here for everyone who has helped you or who has ever wished to be in your position, not just for yourself. Even though you're still learning things day by day, every step forward feels significant and like a small win that shows you belong, even if it means stumbling a little along the way.