Tristan Johnson
San Diego,CA
Summary
Motivated and adaptable business professional with a solid background in office administration, customer service, and team management. Seeking a long-term position where I can leverage my communication, problem-solving, and technical skills to drive company growth and deliver exceptional service. Proven ability to work collaboratively and effectively with diverse teams while maintaining a high level of accuracy and organization.
Overview
5
5
years of professional experience
Work History
Office Receptionist
XL Staffing & Security
El Cajon, CA
07.2024 - 10.2024
- Efficiently managed a high volume of inbound and outbound calls, scheduled appointments, and directed inquiries to appropriate personnel.
- Maintained accurate records in the Employee Database, including timecards, personal information, and client data, streamlining data management processes.
- Earned certification to administer tests for employment, and to roll electronic fingerprints using a live scan machine.
- Contributed to administrative support tasks such as filing, document management, and office inventory tracking.
League Assistant
San Diego ABL
Miramar, CA
05.2022 - 12.2024
- Coordinated with team captains to collect league fee payments through phone or in-person interactions.
- Oversaw daily game operations, ensuring smooth gameplay, and providing exceptional in-person customer service to players.
- Updated and maintained the San Diego Adult Basketball League website, using Chrome Developer and Google Sheets to enhance user experience and engagement.
- Fostered strong relationships with team captains and players, ensuring continued participation and satisfaction in the league.
Assistant
Gold Cake Jewelry
Encinitas, CA
05.2020 - 10.2022
- Packaged and moved boxes into a delivery truck to be sent out for delivery in a timely and efficient manner
- Coordinated with shipping centers and used personal and company vehicles to ensure deliveries were completed promptly
- Assisted in warehouse organization, optimizing inventory tracking and reducing shipping errors
Education
Bachelor's Degree - General Business
San Diego State University
San Diego, CA12.2024
Associates Degree - Business Administration
Grossmont College
El Cajon, CA05.2023
Skills
- California Guard Card
- Electronic Fingerprinting (Live Scan) Certification
- Typing speed
- Filing systems
- Microsoft Office Suite
- Data entry
- Front desk operations
- Office administration
- Multi-line telephone skills
- Scheduling
Timeline
Office Receptionist
XL Staffing & Security
07.2024 - 10.2024
League Assistant
San Diego ABL
05.2022 - 12.2024
Assistant
Gold Cake Jewelry
05.2020 - 10.2022
Bachelor's Degree - General Business
San Diego State University
Associates Degree - Business Administration
Grossmont College
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