Tristan Kelsey
Parrish
Summary
Experienced general manager with a focus on enhancing customer satisfaction through effective operational strategies. Skilled in training and developing team members, ensuring high performance and safety compliance in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Bradenton, FL
10.2023 - Current
- Delivered exceptional customer service in high-volume environment.
- Prepared and served beverages according to established recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new team members on coffee preparation techniques and equipment operation.
General Manager
BurgerFi
Bradenton, FL
03.2022 - Current
- Led operational strategies to enhance customer satisfaction and streamline service delivery.
- Supervised staff training programs, improving team performance efficiency.
- Ensured compliance with health and safety regulations, maintaining high standards of food quality.
- Fostered a positive work environment, enhancing employee engagement and retention rates.
- Managed budget implementations, employee reviews, training, and schedules.
Education
Associate of Science - Business Administration And Management
State College of Florida
Bradenton, FL05.2026
Skills
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Cash handling
- Active listener
- Exceptional customer service
- Team leadership
- Safe food handling
- Time management
Timeline
Barista
Starbucks
10.2023 - Current
General Manager
BurgerFi
03.2022 - Current
Associate of Science - Business Administration And Management
State College of Florida