Tristan McLaughlin
Concord,NC
Summary
Dynamic warehouse leader with a solid track record in managing high-volume operations. Expertise in driving operational efficiency, maintaining exceptional safety standards, and fostering a culture of teamwork and accountability. Recognized for delivering significant improvements in productivity and customer satisfaction through strategic initiatives.
Overview
18
18
years of professional experience
Work History
Director of Warehousing
GORDON FOOD SERVICE
Concord, NC
01.2020 - Current
- Direct overall warehouse operations to support continuous internal and customer needs in a high-volume food distribution environment.
- Lead warehouse teams across daily receiving, storage, inventory, order fulfillment, shipping, distribution, and operational support functions.
- Established and maintained high standards for productivity, accuracy, safety, quality, and customer service, leading to improved operational consistency.
- Develop and coach leaders and associates, creating a culture focused on accountability, engagement, teamwork, and continuous improvement.
- Monitored operational performance to identify and implement process improvements, enhancing overall warehouse efficiency.
- Partner with cross-functional leadership to ensure warehouse operations align with company goals and customer requirements.
- Resolved operational issues related to equipment, inventory, products, staffing, workflow, and distribution to ensure seamless operations.
Operations Manager
GORDON FOOD SERVICE
Concord, NC
01.2019 - 01.2020
- Managed daily operations to enhance warehouse performance, drive employee engagement, and improve customer service.
- Coordinated workforce and resources to achieve daily operational targets and respond to business demands.
- Worked with department leadership to identify operational challenges and implement effective solutions.
- Monitored performance and provided coaching, mentoring, and corrective guidance.
- Supported safety and quality initiatives, ensuring compliance and enhancing overall productivity in warehouse operations.
Inventory Supervisor
GORDON FOOD SERVICE
Concord, NC
01.2017 - 01.2019
- Led training and coaching for employees in inventory processes and warehouse procedures to enhance team capabilities.
- Supervised inventory activities to ensure accuracy, optimize product availability, and enforce inventory controls.
- Monitored stock counts and inventory discrepancies to uphold accurate records and ensure timely product movement.
- Investigated shortages and discrepancies and worked to resolve issues affecting inventory accuracy.
- Supported warehouse teams in maintaining proper product rotation, organization, and storage standards.
Production Supervisor
GORDON FOOD SERVICE
Concord, NC
01.2015 - 01.2017
- Supervised production employees and daily activities, achieving productivity goals while prioritizing safety and quality.
- Supported employees in meeting production expectations through coaching, communication, and hands-on leadership.
- Monitored employee performance and addressed deficiencies through targeted mentoring and effective performance management.
- Ensured daily operations were completed on time while maintaining high standards of accuracy and quality.
- Promoted a culture of safety and accountability throughout production and warehouse operations.
- Troubleshooting issues involving equipment, devices, products, and production processes.
Warehouse Lead
PEPSI
Danville, VA
03.2013 - 07.2015
- Supervised warehouse operations and employees during assigned shifts.
- Monitored product movement with handheld scanners and physical inventory logs to ensure accurate tracking.
- Followed established procedures and verbal and written instructions for product movement and shipment.
- Trained employees on equipment operation and warehouse procedures, emphasizing safety protocols to enhance compliance.
- Organized inventory using FIFO practices to ensure proper product rotation and minimize waste.
- Supported shipping, receiving, loading, unloading, and general warehouse activities.
- Maintained high performance standards in a fast-paced warehouse environment.
- Promoted safe equipment operation and adherence to workplace safety procedures.
Department Manager
THE HOME DEPOT
Danville, VA
04.2008 - 02.2013
- Led department operations to enhance sales, customer service, employee development, and business performance.
- Analyzed performance data to evaluate operations and identify opportunities for departmental improvement.
- Worked with management to develop daily and weekly plans based on sales trends and business needs.
- Coached and communicated with employees to support their performance and development.
- Communicated with managers across departments to maintain operational transparency and coordination.
- Helped implement and update policies and procedures to maintain safe and efficient working conditions.
Education
High School Diploma -
Dan River High School
Ringgold, VA06-2003
Skills
- Warehouse & Distribution Operations
- Supply Chain & Logistics
- Operations Management
- Logistics & Distribution
- Shipping & Receiving Operations
- Order Fulfillment
- Inventory management
- Inventory control
- Stock Counts & Inventory Accuracy
- Quality Assurance
- Quality control
- Process Improvement
- Continuous Improvement
- Safety standards
- Warehouse Safety & OSHA Compliance
- Workplace safety compliance
- Safety Protocol Implementation
- Warehouse operations
- High-Volume Distribution
- Material Handling Operations
- Loading & Unloading
- Order picking
- Order Pulling & Fulfillment
- Shipping and receiving
- Warehouse issue resolution
- Operational Troubleshooting
- Performance Management
- Performance evaluation
- Team Leadership & Development
- Employee coaching
- Cross-department coordination
- Team management
- Workforce Planning & Scheduling
- Pallet jacking
- Employee training
- Staff Management
- Strategic Operations Management
- Strategic Logistics Planning
- Process optimization
- Analytical thinking
- Problem resolution
- Distribution management
- Logistics coordination
- Transportation management
- Transportation Oversight
- Space optimization
- Material Handling Techniques
- Barcode scanning
- Pallet jacking
- Assembly & Production
- Operational Workflow Optimization
- Preventive Maintenance Strategies
- Forecasting analysis
- Supplier Management
- Waste management
- Time optimization abilities
- Shipment coordination
- Assign jobs
- Equipment inspection
- Cross-functional coordination
- Strategic planning
- Operational efficiency
- Warehouse Safety
- Shipping & Receiving
- Process optimization
- Employee training
- Workforce Planning & Scheduling
- Supply chain solutions
- Logistics processes
- Safety Protocol Implementation
- Order processing
- Strategic Logistics Planning
- Workforce coordination
- Operational efficiency
- Shipment coordination
- Operational Workflow Optimization
- Preventive Maintenance Strategies
Personal Information
Title: Director of Warehousing | Distribution & Operations Leader
Additional Qualifications
- OSHA & Workplace Safety Compliance
- Forklift & Material Handling Equipment
- Warehouse Safety
- Shipping & Receiving Operations
- Loading & Unloading
- Order Picking & Processing
- Order Pulling & Fulfillment
- Inventory Counts & Accuracy
- Quality Checks
- Logistics & Distribution
- Assembly & Production
- Staff Management
- Operations Management
- Warehouse Troubleshooting
Timeline
Director of Warehousing
GORDON FOOD SERVICE
01.2020 - Current
Operations Manager
GORDON FOOD SERVICE
01.2019 - 01.2020
Inventory Supervisor
GORDON FOOD SERVICE
01.2017 - 01.2019
Production Supervisor
GORDON FOOD SERVICE
01.2015 - 01.2017
Warehouse Lead
PEPSI
03.2013 - 07.2015
Department Manager
THE HOME DEPOT
04.2008 - 02.2013
High School Diploma -
Dan River High School