Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Noe

Bellevue,KY

Summary

Dynamic and customer-focused professional with experience at MRBL and Panera Bread, excelling in guest relations and team collaboration. Proven ability to enhance customer satisfaction through effective communication and multitasking. Recognized for resolving complaints and creating loyalty, contributing to a positive experience in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Host/Server Assistant

MRBL
03.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Cashier/Barista

Panera Bread
06.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs..
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

Business Law

Northern Kentucky University
Fort Thomas, KY

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Guest relations

Timeline

Host/Server Assistant

MRBL
03.2023 - Current

Cashier/Barista

Panera Bread
06.2022 - 02.2023

Business Law

Northern Kentucky University

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Tristan Noe