Tristan Perez
San Francisco
Summary
Resourceful Barista Shift Supervisor known for maintaining high productivity levels and completing tasks efficiently. Specialize in customer service, inventory management, and team leadership. Excel in communication, adaptability, and problem-solving to ensure seamless operations and positive customer experiences. Committed to fostering a supportive and efficient work environment. Skilled Barista Shift Supervisor with background in managing teams and driving customer satisfaction. Experienced in overseeing daily operations of a boba shop, including inventory management, and quality control. Strong interpersonal skills demonstrated through effective communication with team members and customers. Previous work has resulted in improved operational efficiency and increased customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Tpumps
San Francisco
02.2025 - Current
- Supervised daily operations and maintained efficient workflow during shifts.
- Trained new baristas on drink preparation and customer service standards.
- Managed inventory levels
- Supervised and trained new baristas on all aspects of the job, including drink preparation techniques and customer service.
- Resolved customer complaints in a polite and professional manner.
- Opened store doors promptly each morning for customer access.
- Restocked shelves regularly to ensure product availability.
- Crafted a variety of drinks according to standard recipes and customer preferences.
Sales Associate
Shoe Palace
San Francisco
01.2025 - 06.2025
- Assisted customers in selecting footwear and accessories for optimal style and comfort.
- Maintained store displays to ensure an appealing and organized shopping environment.
- Processed customer transactions efficiently using point-of-sale systems.
- Educated customers on product features, benefits, and promotions effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Sales Associate Supervisor
Lids
San Francisco
08.2022 - 02.2023
- Supervised sales team to ensure effective customer service and product knowledge.
- Assisted customers in selecting products that met their needs and preferences.
- Implemented visual merchandising standards to showcase products effectively.
- Promote events such as special discounts that encourage customers to purchase products from the store.
- Performed cashier duties when necessary during peak business periods or unexpected absences.
- Operated embroidery machines to produce high-quality designs on various fabrics.
Education
Some College (No Degree) - Marketing
San Francisco State University
San Francisco, CASkills
- Customer service
- Employee training
- Sales strategies
- Barista training
- Food safety compliance
- Multitasking
Certification
- Food Handler Certificate
Timeline
Barista Shift Supervisor
Tpumps
02.2025 - Current
Sales Associate
Shoe Palace
01.2025 - 06.2025
Sales Associate Supervisor
Lids
08.2022 - 02.2023
Some College (No Degree) - Marketing
San Francisco State University
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