AdvancedMD
Tristan Plew
Lake Tapps ,WA
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking with a background overseeing accounts, handling records management tasks, and administrative duties. Very team-orientated, with great decision-making skills.
Overview
10
10
years of professional experience
Work History
Medical Biller (Remote)
Jonni Kingery Billing
03.2019 - Current
- Coordinate, and have experience billing for multiple providers, such as Chiropractic, Psychiatry, and Internal Medicine, while following each of their specific needs, and guidelines explicitly
- Proficient in AdvancedMD, Office Ally, Optum, Availity, and Healthwind, among other billing software programs
- Successfully enter charges, submit claims using accurate CPT, and ICD-10-CM codes that are required per Physician
- Verify patient insurance eligibility and benefits
- Post payments and adjustments to patient accounts
- Prepare, and make multiple bank deposits
- Follow up with insurance companies in regard to non-payments, or denials, to resolve disputes and re-submit claims as necessary
- Generate reports and provide billing insights
- Adhere to HIPAA and OIG regulations
Virtual Receptionist & Medical Biller (Remote)
CK NP Psychiatry, PLLC
12.2022 - 09.2024
- Worked with a team of 4 Psychiatric Nurse Practitioners
- Gained software knowledge in Headway, Square Pay, Zocdock, and IntakeQ. Expanded my skills in AdvancedMD (EHR), Microsoft Word, Google Office, and Excell
- Answering, and making, patient phone calls using outstanding interpersonal, and commutation skills. Showing empathy, patience, and positivity to connect with patients on a personal level
- Stayed focused on attention to details, organization efficiency, and created new ideas for smooth transitions as the practice grew consistently
- Conducted new patient screening calls for the providers to review and consider
- Entered patient demographics, scheduled, rescheduled, intake and follow-up appointments for all providers
- Responded to all emails in a timely, efficient, and cordial manner
- Ran insurance verifications, gave detailed benefit descriptions to patients, and monitored individual deductible amounts to avoid payment errors.
- Processed, and posted, patient and insurance payments. Adjusting accounts as needed.
- Abiding by HIPAA statutes, I provided medical records requests from patients, physicians, and insurance companies, followed by an invoice for services rendered, if applicable
- Charge entry and submission, ran billing reports, end of day procedures, and follow-up
Customer Service Representative for PSE
Convergent Outsourcing
04.2018 - 03.2019
- Calling customers to go over the details of their account, while displaying exceptional customer service and support
- Taking payments and/or setting up payment plans on delinquent accounts
- Answering incoming calls to assist customers with any questions or concerns
- Often put in the positing of handling unfamiliar circumstances, troubleshooting issues quickly, and embracing new ways to solve problems
Collections Account Manager & Receptionist
Washington Medical Billing (WMB)
06.2014 - 12.2017
- Answering, and directing multiple phone lines, in a polite and professional manner
- Scanning, faxing and filing
- Opening and distributing mail
- Bank deposits and post office drop offs
- Managing the collection process on aged accounts for over 15 different medical groups
- Making patient phone calls, setting up payment arrangements, running payments, and monitoring regular payments on accounts in question
- Responding to concerned patients in regard to their account and/or billing
- Preparing any, and all, pre collection paperwork needed in order for providers to authorize the account be sent to a collection agency
- Working closely with a team of medical billers to ensure all payments, private and/or insurance, had been posted correctly before proceeding to collections
- Training new hire employees
Education
GED -
Seattle Central Community College
Seattle, WA05.2004
Skills
- Strong communication and interpersonal skills
- Team player with a collaborative mindset
- Continuous learning and professional development
- Conflict resolution and problem-solving
- Administrative policy development and implementation
- Revenue cycle management
- Creative problem-solver with a can-do attitude
- Diligent medical biller and administrative professional
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time off4-day work weekTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingPersonal development programsCertification
- Associates of Applied Science (AAS) in Cosmetology
Accomplishments
AAS Degree - Cosmetology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Availity
Office Ally
Optum
Headway
Healthwind Insight
Languages
English
Interests
Arts & Crafts
Card Collecting (Family Hobby): Pokemon & Disney Lorcana
Timeline
Virtual Receptionist & Medical Biller (Remote)
CK NP Psychiatry, PLLC
12.2022 - 09.2024
Medical Biller (Remote)
Jonni Kingery Billing
03.2019 - Current
Customer Service Representative for PSE
Convergent Outsourcing
04.2018 - 03.2019
Collections Account Manager & Receptionist
Washington Medical Billing (WMB)
06.2014 - 12.2017
GED -
Seattle Central Community College
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