Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Lifeguard Certificate
Timeline
Generic

Tristan Purrington

San Diego,CA

Summary

Dynamic Account Executive with a proven track record at Vivint Home Security, adept in client relationship building and strategic selling. Excelled in boosting client satisfaction and exceeding sales targets through effective pipeline management and contract negotiation. Demonstrated exceptional teamwork and analytical thinking skills, contributing to substantial business development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Executive

Vivint Home Security
11.2023 - 12.2024
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Implemented effective upselling techniques to maximize revenue from existing customers.
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Trained, coached, and mentored new sales associates for maximum performance.

Swim Instructor

Lifetime Fitness Clubs
10.2023 - 11.2023
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Adapted teaching techniques to different learning styles.
  • Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.

Theatre Associate

Marcus Theatres
08.2023 - 11.2023
  • Collaborated with fellow theatre associates to ensure smooth operations during rehearsals and shows.
  • Maintained a safe working environment by adhering to industry best practices regarding equipment use and storage.
  • Managed box office operations, providing exceptional customer service while handling ticket sales and reservations.
  • Contributed to increased ticket sales by offering outstanding customer service at the box office, addressing inquiries promptly and professionally.
  • Fostered a positive atmosphere by offering support and encouragement to fellow cast and crew members, contributing to the overall success of productions.

Bistro Attendant

AJ's Fine Foods
05.2023 - 06.2023
  • Trained new bistro attendants on company policies, procedures, and best practices for exceptional service.
  • Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
  • Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.
  • Ensured accuracy in orders taken by attentively listening to guests'' requests.

Head Food Runner

Scottsdale Plaza Resort
02.2023 - 04.2023
  • Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
  • Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
  • Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
  • Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
  • Collaborated with servers to anticipate guest needs, providing prompt assistance and creating a seamless dining experience.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive atmosphere for guests.

Parcel Assistant

UPS Freight
10.2022 - 12.2022
  • Collaborated with team members to meet daily quotas, maintaining a high level of productivity.
  • Supported training initiatives for new hires by sharing best practices on proper package handling techniques and procedures.
  • Maintained cleanliness and organization within the warehouse, promoting a safe work environment for all employees.
  • Enhanced parcel sorting efficiency by implementing an organized system for processing incoming packages.
  • Expedited package handling with careful attention to fragile items, minimizing damage during transit.
  • Ensured timely completion of deliveries through effective route planning based on package destinations.
  • Managed workload effectively across peak seasons, maintaining high levels of accuracy even under increased pressure.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.

Amusement Attendant & Event Host

Mavrix
10.2021 - 01.2022
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Provided exceptional customer service by promptly addressing guest needs and requests.
  • Utilized strong interpersonal skills to establish rapport with guests.

Food Expeditor

Oregano's
04.2021 - 07.2021
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Supported overall restaurant success by stepping in to assist other team members during peak service hours.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Applied keen attention to detail when plating dishes, ensuring consistent presentation standards that met or exceeded guest expectations.

Education

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ

Miracosta College
Oceanside, CA

Skills

  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management
  • Customer service
  • Strategic selling
  • New business opportunities
  • Customer relations
  • Customer presentations
  • Customer relationship management
  • Contract negotiation
  • Business development
  • Teamwork and collaboration
  • Problem-solving
  • Active listening
  • Conflict resolution
  • Analytical thinking
  • Team leadership

Accomplishments

    CPR & First Aid certified

    Volunteer work with St Mary's Food Bank & Miracle League

Certification

Top 5 Rookie sales executive in Partnerships

Lifeguard Certificate

aaa

Timeline

Account Executive

Vivint Home Security
11.2023 - 12.2024

Swim Instructor

Lifetime Fitness Clubs
10.2023 - 11.2023

Theatre Associate

Marcus Theatres
08.2023 - 11.2023

Bistro Attendant

AJ's Fine Foods
05.2023 - 06.2023

Head Food Runner

Scottsdale Plaza Resort
02.2023 - 04.2023

Parcel Assistant

UPS Freight
10.2022 - 12.2022

Amusement Attendant & Event Host

Mavrix
10.2021 - 01.2022

Food Expeditor

Oregano's
04.2021 - 07.2021

Maricopa Community Colleges, Scottsdale Community College

Miracosta College

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Tristan Purrington