Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Quarrie

Oviedo

Summary

  • Motivated and enthusiastic professional with a proven track record in excellent customer service and effective multi-tasking. Known for enhancing guest experiences and achieving the highest levels of customer satisfaction. Recognized for training new staff while maintaining high standards in service and operations, committed to delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cook

Pound Family Restaurants LLC
Oviedo
12.2023 - Current
  • Prepare quality meals that meet company and customer specifications, contributing to positive dining experiences, and repeat business.
  • Collaborate with kitchen staff to ensure timely meal preparation and service, enhancing overall customer satisfaction.
  • Adhere to proper food handling and sanitation procedures, maintaining compliance with health regulations, which are crucial in both cooking and serving roles.
  • Possess thorough knowledge of available menu selections and changes.
  • Provide comprehensive training and support to new employees to ensure smooth integration into daily restaurant activities.

Front Desk Associate

Hyatt Place Tampa Wesley Chapel
Lutz
09.2022 - 01.2023
  • Expanded the member base of the Hyatt Rewards Program by recognizing members and enrolling nonmembers daily.
  • Managed guest complaints effectively to boost satisfaction levels.
  • Processed customer payments using multiple methods such as cash, EBT, Apple Pay, credit card and debit card.
  • Ensured accuracy in financial transactions by maintaining balanced drawers during shifts.
  • Gained thorough understanding of local area to provide guests with details on dining options, entertainment, and shopping activities.
  • Teamed with housekeeping and maintenance staff to resolve guest requests.

Front Desk Associate

Hyatt Place Boca Raton
Boca Raton
08.2021 - 08.2022
  • Greeted visitors and customers upon arrival, offered assistance, and built a rapport by answering questions accurately
  • Maintained a sanitary and organized workspace
  • Used internal software to process reservations and an estimated 100 daily check-ins and check-outs
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
  • Efficiently balanced multiple duties like handling incoming orders, adjusting for client needs, and distributing products.

Education

Some College (No Degree) - Information Technology

College
Orlando, FL

Skills

  • Customer Service Excellence
  • Microsoft Office Proficiency
  • Experienced with Software Systems
  • Strong Verbal and Written Skills
  • Effective multi-tasking
  • Collaborative Teamwork

Timeline

Cook

Pound Family Restaurants LLC
12.2023 - Current

Front Desk Associate

Hyatt Place Tampa Wesley Chapel
09.2022 - 01.2023

Front Desk Associate

Hyatt Place Boca Raton
08.2021 - 08.2022

Some College (No Degree) - Information Technology

College

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Tristan Quarrie