Tristan Ramirez
Lehigh Acres
Summary
Dynamic professional skilled in rapid adaptation to evolving challenges, with a history of enhancing client and team relationships. Demonstrated expertise in problem-solving and driving team success to achieve measurable outcomes.
Overview
12
12
years of professional experience
Work History
Overnight Patrol Officer
St. Moritz Security Services
Bonita Springs
10.2023 - Current
- Enforced security protocols to ensure safety of premises.
- Conducted regular patrols to monitor and secure assigned areas.
- Responded promptly to incidents and emergencies, coordinating with local authorities.
OnStar Fleet Advisor
Teleperformance
07.2022 - 12.2023
- Advised clients on product features and benefits.
- Assisted team in resolving customer inquiries efficiently.
Online Grocery
Wal-Mart
Fort Myers
08.2019 - 07.2022
- Shop online orders
- Organize orders upon customer’s arrival
- Load orders into customer’s vehicles
Customer Service Team Lead
Alta Resources
Fort Myers
09.2018 - 07.2019
- Led customer service team to resolve client inquiries efficiently.
- Trained new staff on company policies and customer service protocols.
- Developed training materials to enhance team performance and knowledge.
- Monitored team performance and provided constructive feedback regularly.
Patrol Officer
Kent Security
Naples
07.2014 - 09.2018
- Conducted regular patrols to maintain public safety and deter criminal activity.
- Responded to emergency calls and provided immediate assistance to individuals in crisis.
- Collaborated with community members to foster trust and gather information on local issues.
Education
Bachelors - Cinematography
Los Angeles Film School
11-2026
High School Diploma -
Aviation High School
Queens, NY01.2003
Skills
- Time management abilities
- Computer skills
- Surveillance and patrol
- Team leadership
Timeline
Overnight Patrol Officer
St. Moritz Security Services
10.2023 - Current
OnStar Fleet Advisor
Teleperformance
07.2022 - 12.2023
Online Grocery
Wal-Mart
08.2019 - 07.2022
Customer Service Team Lead
Alta Resources
09.2018 - 07.2019
Patrol Officer
Kent Security
07.2014 - 09.2018
Bachelors - Cinematography
Los Angeles Film School
High School Diploma -
Aviation High School