Tristan Rawls
Lorena,TX
Summary
Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about checklists and disclosures, business correspondence and recordkeeping. Skilled at keeping all paperwork orderly and properly transferred.
Overview
7
7
years of professional experience
Work History
Lending Assistant
Independent Financial
11.2022 - Current
- Enhanced loan portfolio quality by closely monitoring credit risk and assisting with loan reviews.
- Streamlined lending processes for faster turnaround times, implementing efficient workflows and documentation management.
- Supported the successful closing of loans by preparing accurate and timely loan documentation packages.
- Improved customer satisfaction with prompt service, addressing inquiries and resolving issues in a timely manner.
Branch Manager
IBC Bank
10.2021 - 11.2022
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Business Office Manager
Heart Of Texas Surgery Center & Cath Lab
03.2020 - 10.2021
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Telecommunications Operator
City Of McGregor
09.2017 - 03.2020
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Conducted regular equipment tests, identifying potential issues before they escalated into larger problems.
- Maintained detailed records of interactions with customers for future reference and problem resolution assistance.
- Coordinated with other departments for seamless troubleshooting efforts, fostering strong cross-functional relationships within the organization.
Education
No Degree - Dental Assisting
Texas State Technical College - Waco
Waco, TX06.2015
High School Diploma -
Collinsville High School
Collinsville, Oklahoma05.2010
Skills
- Documentation Review
- Loan Processing
- Credit analysis
- Financial Literacy
- Loan Origination
- File Management
- Loan Closing
- Banking
- Cash Handling
Timeline
Lending Assistant
Independent Financial
11.2022 - Current
Branch Manager
IBC Bank
10.2021 - 11.2022
Business Office Manager
Heart Of Texas Surgery Center & Cath Lab
03.2020 - 10.2021
Telecommunications Operator
City Of McGregor
09.2017 - 03.2020
No Degree - Dental Assisting
Texas State Technical College - Waco
High School Diploma -
Collinsville High School
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