Tristan Redcliff
Rock Island,IL
Summary
Dynamic and results-oriented worker with a proven track record at Rip's Tavern and Casey's General Store, excelling in customer service and leadership. Demonstrated the ability to enhance team performance and customer satisfaction through clear communication, skilled problem-solving, and a very positive attitude. Skilled in complaint resolution and maintaining high standards of service, contributing to significant improvements in company reputation and the quality of services.
Overview
1
1
year of professional experience
Work History
Team Member
Casey's General Stores
2023.05 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Considered for managerial promotion but turned down offer due to unavailability from moving towns.
- Boosted company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
Kitchen Worker
Rip's Tavern
2023.05 - 2024.08
- Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
- Delegated tasks among kitchen team members efficiently, ensuring smooth workflow during high-volume periods.
- Learned other teammates' work tasks to train as backup.
- Offered guidance and support to junior kitchen staff members, fostering a culture of continuous learning and professional growth within the team.
- Prepared entrees and appetizers for over 150 daily customers.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Undeclared -
Augustana College
Rock Island, IL05.2028
High School Diploma -
Hall High School
Spring Valley, IL05.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Clear Communication
- Leadership Qualities
- Complaint resolution
- Friendly and understanding
- Hard-Working
Timeline
Team Member
Casey's General Stores
2023.05 - Current
Kitchen Worker
Rip's Tavern
2023.05 - 2024.08
Undeclared -
Augustana College
High School Diploma -
Hall High School
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