Dynamic individual with a background in customer service and cash handling. Known for strong attention to detail and effective communication skills, ready to support store operations and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Key Holder
Party City
Port Saint Lucie, Florida
09.2023 - 03.2025
Managed key holder responsibilities, such as opening and closing the store, and setting alarms.
Assisted customers with product selection.
Reconciled daily sales receipts against the cash drawer for accuracy, counted, and balanced the registers.
Greeted customers in a friendly manner, and responded to inquiries and complaints promptly.
Provided customer service including cashiering, merchandising and restocking shelves.
Cleaned shelves and straightened items on shelves to ensure a neat appearance.
Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Grocery Bagger
Publix
Weston, Florida
05.2021 - 07.2023
Bagged groceries for customers quickly and accurately.
Provided excellent customer service by answering questions about products and services.
Greeted customers entering the store with a friendly attitude.
Assisted customers with loading their purchases into their vehicles.
Organized checkout area to ensure a safe and efficient work environment.
Returned unwanted merchandise to appropriate store shelves.
Collaborated with the cashier to ensure a quick checkout process.
Gathered carts from parking lot and inside store for customer use.
Education
Associate of Arts - Accounting
Indian River State College
Ft. Pierce, FL
05-2025
Skills
Customer service
Cash handling
Sales reconciliation
Register knowledge
Effective multitasking
Excellent communication
Store organization
Team leadership
Accomplishments
Earned academic scholarships for the University of Central Florida.
Swiftly promoted to key holder/manager role due to hard work and dedication to store.