Tristan Romo
Plano,TX
Summary
A hardworking and driven college student, I have experience in teamwork and leadership roles. Being a student athlete for three years has prepared me for any situation after college. I am a focused student and I have been working on personal development throughout college. My top skills include critical thinking, problem solving, time management, and communication skills. After years of hard work at The University of Texas of Permian Basin and University of Texas at Dallas, I have developed expertise in mathematics, sciences, writing, and Microsoft Excel. I am excited to further my development as part of your team.
Overview
4
4
years of professional experience
Work History
Lead
Lawson Event Rentals
08.2023 - Current
- Enhanced efficiency by implementing optimized delivery routes and schedules.
- Improved customer satisfaction with timely deliveries and professional communication.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations.
- Expedited loading and unloading processes, reducing downtime at distribution centers.
- Managed accurate records of deliveries, ensuring proper documentation for invoicing purposes.
- Addressed customer concerns promptly, maintaining positive relationships with clients.
Supervisor
Perfect Game Baseball
05.2020 - 06.2023
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Cashier Team Lead
Party City
08.2022 - 05.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Bachelor of Science - Business Administration - Energy Management
The University of Texas At Dallas
Richardson, TX05.2025
Skills
- Critical Thinking
- Leadership
- Teamwork
- Customer Service
- Time Management
- Professionalism
- Independent
- Promotions and marketing strategies
Affiliations
- The University of Texas of Permian Basin- Student Athlete
Timeline
Lead
Lawson Event Rentals
08.2023 - Current
Cashier Team Lead
Party City
08.2022 - 05.2023
Supervisor
Perfect Game Baseball
05.2020 - 06.2023
Bachelor of Science - Business Administration - Energy Management
The University of Texas At Dallas
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