Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Taimanglo

Summary

Dynamic professional with a proven track record in customer service at Epic Mountain Gear. Recognized for strong communication and problem-solving skills, I excel in fast-paced environments, ensuring customer satisfaction through attentive service. Adept at teamwork and detail-oriented quality control, I consistently enhance operational efficiency and product reliability.

Dynamic leader with extensive experience in directing teams and overseeing multifaceted projects to fulfill strategic aims. Adept at streamlining processes and upholding high performance standards in line with company goals. Valued for a team-oriented approach and focus on delivering exceptional results.

Overview

9
9
years of professional experience

Work History

Snowboard Sales

Epic Mountain Gear
08.2022 - Current
  • Worked effectively in fast-paced environments
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Provided expert level customer service to build rapport with customers
  • Strengthened communication skills through regular interactions with others

Quality Control Technician

ReOx Medical
09.2021 - 08.2022
  • Maintained quality documentation and records for conformance with relevant standards
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
  • Performed thorough inspections of incoming materials and outgoing products

Fulfillment Associate

Sam's Club
08.2020 - 09.2021
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines

Merchandiser and Cashier

Shamrock Foods
04.2020 - 08.2020
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays
  • Updated pricing and signage to complete product displays and educate customers
  • Inspected merchandise for quality and arranged proper display location on floor
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability

Server

IHOP
06.2016 - 02.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

Education

Associate of Science - General Studies

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Excellent communication
  • Active listening
  • Attention to detail

Timeline

Snowboard Sales

Epic Mountain Gear
08.2022 - Current

Quality Control Technician

ReOx Medical
09.2021 - 08.2022

Fulfillment Associate

Sam's Club
08.2020 - 09.2021

Merchandiser and Cashier

Shamrock Foods
04.2020 - 08.2020

Server

IHOP
06.2016 - 02.2019

Associate of Science - General Studies

Pikes Peak Community College