Tristan Vazquez

Job duties include answering incoming calls and resolving customer needs while following appropriate protocol on designated accounts. These might include, but not limited to, requesting and verifying the caller's information on behalf of medical offices, hospitals, mental health facilities, HVAC and electrical service companies, water companies, funeral homes, lawyer's offices, IT support companies, apartment complexes and much more while providing excellent customer service to callers and complying with HIPAA regulations. Other duties include rerouting calls to appropriate lines and providing account information to clients.

As a store associate, one is responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best while working in a fast-paced and efficient manner. Assisting managers with tasks they deemed necessary and providing excellent customer service to customers.

• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Entered and processed patients' prescriptions into internal system.
• Communicated with insurance companies to find best rates for patients.

• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Rang up customers, ensured merchandise pricing was accurate, and assisted in any way necessary to ensure a happy customer shopping experience.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.