Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tristan Webster

Grayson,United States
Tristan Webster

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences as well as an Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
years of professional experience
11
years of post-secondary education

Work History

Warby Parker

Sales Advisor
03.2024 - Current

Job overview

  • Set and achieved company defined sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Negotiated favorable contracts with suppliers, securing cost-effective deals that positively impacted company profits.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed appointment scheduling for eye exams, ensuring timely follow-up visits for patients needing prescription updates or adjustments.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Urban Outfitters, Inc.

Sales Associate
06.2023 - 02.2024

Job overview

  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.

Speedy Studio

Audio Engineer Intern
1 2023 - Current

Job overview

  • Regulated volume level and sound quality during recording sessions.
  • Enhanced sound quality and added various sound effects to recordings.
  • Set up and tested equipment prior to events, broadcasts, and recordings.
  • Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
  • Prepared for recording sessions by selecting and setting up microphones.
  • Worked with video editors to synchronize audio with video segments.
  • Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
  • Recorded speech and music in digital formats.
  • Maintained and repaired sound equipment.
  • Collaborated with producers and performers to determine and achieve desired sound for productions.
  • Collaborated with artists, producers and engineers to create audio recordings.
  • Prepared, packed and transported audio equipment for events and location shoots.
  • Mixed voices, music and taped sound effects for live performances and pre-recorded events.
  • Operated and troubleshot sound systems for various events.
  • Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.

Aritzia

New Store Opener (Temporary)
06.2022 - 07.2022

Job overview

  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased sales and customer satisfaction through personalized servicing.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Apple

Apple Advisor
01.2021 - 06.2022

Job overview

  • Used internal ticketing systems to manage, track and process actions taken on customer accounts, passwords and product support resolutions.
  • Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
  • Resolved service and technical problems for customers by asking clear and specific questions.
  • Utilized diagnostic tools to identify and solve variety of technical issues.
  • Multi-tasked Mac systems while providing service and resolving customer issues, questions, comments or concerns.
  • Managed call flow to respond to technical support needs of customers.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Researched and identified solutions to technical problems.
  • Analyzed trends to document emerging issues

Education

Georgia State University
Atlanta, GA

Bachelor of Science from Music Business
08.2018 - Current

Grayson Technical School
Loganville, GA

High School Diploma
08.2016 - 05.2018

Grayson High School
Loganville, GA

High School Diploma
08.2014 - 05.2018

Skills

    Voice recording

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Timeline

Sales Advisor

Warby Parker
03.2024 - Current

Sales Associate

Urban Outfitters, Inc.
06.2023 - 02.2024

New Store Opener (Temporary)

Aritzia
06.2022 - 07.2022

Apple Advisor

Apple
01.2021 - 06.2022

Georgia State University

Bachelor of Science from Music Business
08.2018 - Current

Grayson Technical School

High School Diploma
08.2016 - 05.2018

Grayson High School

High School Diploma
08.2014 - 05.2018

Audio Engineer Intern

Speedy Studio
1 2023 - Current

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Tristan Webster