Tristan West
ABQ,New Mexico
Summary
Motivated student with a strong academic foundation in anatomy and physiology, osteology, and forensic science, complemented by hands-on laboratory experience in biospecimen processing and clinical workflows. Skilled in applying scientific principles, data interpretation, and attention to detail in healthcare settings. Demonstrates versatility through diverse work experience, with strengths in adaptability, teamwork, and time management, and is committed to pursuing a career in medicine and research focused on supporting patient care and evidence based practice.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Presbyterian Healthplex
09.2024 - 11.2024
- Assisted with patient intake for ~20–40 patients per hour, ensuring accurate data entry and documentation in a high-volume clinical setting.
- Supported front desk operations while coordinating with 10–15 clinical staff and a physician in a medically supervised fitness facility for cardiac and pulmonary patients.
- Maintained and sanitized medical monitoring equipment, organized patient records, and streamlined filing processes to support efficient clinic workflow.
Sales Associate
XOXO CBD
09.2023 - 11.2024
- Managed solo retail shifts with full inventory, POS, and store presentation responsibility.
Cleaning & Staging Professional
From the Ground Up Cleaning Services
02.2023 - 09.2023
- Owned and operated a residential cleaning and estate services business, managing property clean-outs, routine home cleaning, yard work, and preparation for resale or rental.
- Organized, staged, and maintained homes while coordinating estate sales, customer transactions, advertising, and overall project workflow and recordkeeping.
Lead Patient Care Coordinator
Albuquerque Acupuncture & Integrative Medicine (AAIM)
07.2022 - 02.2023
- Managed patient scheduling, EMR documentation, and treatment flow in a multidisciplinary clinic, handling up to 20 calls per hour and checking in 5–10 patients every 30 minutes.
- Maintained HIPAA-compliant records, conducted patient intake, and supported a physician and two staff members with clinical and administrative tasks.
- Trained and supervised new hires on clinic workflows, including intake procedures, documentation, and patient communication protocols.
- Collaborated with the clinical director to improve care protocols and streamline clinic operations.
Office Administrator
Rocky Mountain Stone
01.2022 - 07.2022
- Managed billing, invoicing, and financial records for a ~30-person company, supporting reporting processes and training new hires on accounting procedures.
- Coordinated high-volume customer communications across a multi-line phone system, scheduling appointments with ~10 sales representatives and contractors.
- Processed payments for high-value home improvement projects while working closely with the sales manager to schedule and support potential client engagements.
Biorepository Coordinator
Tricore Reference Laboratories
01.2020 - 10.2021
- Built and managed the tissue repository division within the research department for cancer research, coordinating with pathology, cytology, and University of New Mexico’s biorepository.
- Performed pipette calibration for research and clinical labs; trained staff on water quality testing and proper specimen handling.
- Processed and aliquoted biological specimens (plasma, stool, tissue blocks, VTM) for research and COVID-19 testing workflows.
- Oversaw specimen shipping/receiving, biohazard packaging, and regulatory compliance for high-risk viral and bacterial cultures.
- Independently coordinated study collections for iSpecimen and DOH-confirmed pathogen research projects.
- Developed SOPs, workflow charts, inventory spreadsheets, and materials to support research operations and external collaborators.
Education
Bachelor of Science - Human Biology, Minor in Biology
University of New Mexico
Albuquerque, NM05-2027
A.A. - Liberal Arts
Central New Mexico Community College
Albuquerque, NM01-2023
A.A.S. - Applied Science
Central New Mexico Community College
Albuquerque, NM01-2020
Certificate - Health, Wellness & Public Safety
Central New Mexico Community College
Albuquerque, NM01-2020
Skills
- Biospecimen Processing
- EMR Data Entry
- HIPAA Compliance
- Clinical Coordination
- Patient Scheduling
- Laboratory Safety
- Quality Control
- Workflow Development
- Data Entry & Recordkeeping
- Team Collaboration
Accomplishments
- Awarded recognition for exceptional performance during COVID-19 pandemic response
- Student Representative; selected to deliver graduation speech
- 1st Place, School-Wide Science Fair
Certification
- Certificate in Health, Wellness & Public Safety (2020)
Timeline
Volunteer
Presbyterian Healthplex
09.2024 - 11.2024
Sales Associate
XOXO CBD
09.2023 - 11.2024
Cleaning & Staging Professional
From the Ground Up Cleaning Services
02.2023 - 09.2023
Lead Patient Care Coordinator
Albuquerque Acupuncture & Integrative Medicine (AAIM)
07.2022 - 02.2023
Office Administrator
Rocky Mountain Stone
01.2022 - 07.2022
Biorepository Coordinator
Tricore Reference Laboratories
01.2020 - 10.2021
A.A. - Liberal Arts
Central New Mexico Community College
Certificate - Health, Wellness & Public Safety
Central New Mexico Community College
Bachelor of Science - Human Biology, Minor in Biology
University of New Mexico
A.A.S. - Applied Science
Central New Mexico Community College