Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRISTAN X MENDEZ

Placentia,USA

Summary

Dynamic and results-driven professional with extensive experience in customer service and logistics, notably at Uber/Lyft. Proven ability to enhance efficiency through effective time management and problem-solving skills. Recognized for delivering on-time shipments while maintaining high safety standards and fostering positive customer interactions. Forklift certified with a strong commitment to teamwork. Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.

Overview

22
22
years of professional experience

Work History

Driver

Uber/Lyft
, CA
06.2018 - Current
  • Transported riders to designated stops according to pre-determined schedules.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Maintained delivery schedules without compromising safety.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Assisted passengers with loading and unloading their luggage.
  • Adhered to company policies and procedures related to safety and security standards.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.

Inbound/ General Merchandise

Target
05.2023 - 08.2023
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Updated and maintained databases with current information.
  • Completed day-to-day duties accurately and efficiently.

Forklift Operator/Selector

Trinidad Benham Corp
Whittier, CA
02.2021 - 05.2023
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.

Forklift Operator/Selector

States Logistics
10.2020 - 02.2021
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.

Load Delivery Truck

Apollo Couriers
11.2019 - 02.2020
  • Deliver Packages
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Warehouse Person / Retail

Disneyland Resort
Anaheim
09.2013 - 09.2018
  • Company Overview: Anaheim
  • Offloaded full goods
  • Safely operated Conveyors, Label Machine and Cardboard Bailer
  • Verified Pallet Tag Verification log every load
  • Hand wrapped full pallets
  • Counted Inventory daily
  • Lock Out Tag Certified
  • Forklift Certified
  • Cashier
  • Maintain proper housekeeping standards in work area
  • Anaheim

Delivery Driver

Watson’s
Long Beach
08.2007 - 09.2013
  • Company Overview: Long Beach
  • Long Beach
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Kept accurate logs of all deliveries and trips.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Utilized GPS and maps for efficient route planning.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.

Shipping and Receiving

Tower Records
Anaheim
08.2003 - 12.2006
  • Company Overview: Anaheim
  • Offloading full goods
  • Breaking down pallets and stocking warehouse
  • Counted Inventory daily
  • Anaheim

Education

High School Diploma -

Buena Park High School
Fullerton, CA

Skills

  • Customer service
  • Time management
  • Problem solving
  • Effective communication
  • Team collaboration
  • Multitasking
  • Organization and time management
  • Shipping and receiving packages
  • Background in shipping and receiving
  • RF scanner operation
  • Forklift operation
  • Inventory management
  • Safety compliance
  • Quality control
  • Warehouse safety

Timeline

Inbound/ General Merchandise

Target
05.2023 - 08.2023

Forklift Operator/Selector

Trinidad Benham Corp
02.2021 - 05.2023

Forklift Operator/Selector

States Logistics
10.2020 - 02.2021

Load Delivery Truck

Apollo Couriers
11.2019 - 02.2020

Driver

Uber/Lyft
06.2018 - Current

Warehouse Person / Retail

Disneyland Resort
09.2013 - 09.2018

Delivery Driver

Watson’s
08.2007 - 09.2013

Shipping and Receiving

Tower Records
08.2003 - 12.2006

High School Diploma -

Buena Park High School

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TRISTAN X MENDEZ