Tristan Tucker
Summary
I am extremely driven and loyal with the ability to adapt to almost any circumstance. I am a versatile and dynamic professional with a background in the United States Army, showcasing exceptional leadership and adaptability. Excelled in high-stress environments, significantly enhancing team efficiency and discipline. Proven track record in risk assessment and problem-solving, complemented by strong communication skills. Achieved notable improvements in operational success and customer satisfaction across various roles. Loyalty, helping people, and the constant want to better my future have always been some of my biggest traits. Ever since I was young selling snacks in school throughout the day I've always tried to find ways to build relationships and save money for a better future. Working with a team and working independently have been two things I've never struggled with and am able to be efficient in both. I like to achieve my goals by learning quickly and being self motivated while always looking for opportunities to better my future and the future others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
United States Army Infantryman
United States Army
07.2023 - 02.2025
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Regularly conduct assessments of performance and skill.
- Maintain, transport, and manage multi-million dollar vehicles and equipment weekly.
- Execute tasks quick and efficiently under high stress situations within small windows of time.
Camp Counselor in Training
Interskate 91 - Skating and Fun Center
11.2019 - 05.2023
- Led large groups of children safely through variety of camp activities.
- Effectively communicate activities done throughout the day to parents.
- Collaborate with other camp counselors to design fun and enriching learning activities for campers.
- Work with children of varying age, interest, skill, and developmental levels.
- Develop excellent time-management skills by balancing multiple tasks simultaneously in fast-paced environments.
- Creatively and efficiently design campaigns hourly to keep the children interested.
Floor Guard
Interskate 91 - Skating and Fun Center
11.2019 - 05.2023
- Increased overall guest satisfaction by monitoring noise levels during events and maintaining an enjoyable environment for all attendees.
- Improved customer satisfaction by providing assistance and resolving issues in a timely manner.
- Supported smooth operations by promptly responding to emergency situations, following established protocols.
- Delivered exceptional customer service through active listening, clear communication, and patience when handling conflicts or complaints.
- Conduct self ran organized events within a limited period of time.
Customer Sales/Customer Service Representative
Interskate 91 - Skating and Fun Center
11.2019 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintain strong client relationships through resolving customer complaints with empathy and efficiency, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Continuously find innovative ways to conduct sales and customer remembrance.
- Present, organize, and maintain a clean and interesting look on products to increase sales.
Security Guard
Six Flags New England
05.2022 - 10.2022
- Maintain a safe environment for staff and visitors through proactive surveillance and communication.
- Respond quickly to emergency situations to assess and deflect issues.
- Check identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Complete full building and grounds patrols to spot and investigate concerns.
- Analyze possible threats using tools and machinery.
Education
High School Diploma -
Sabis International Charter School
Springfield06-2023
Skills
- Team leadership
- Adaptability
- Discipline
- Assessing risks
- Teamwork and loyalty
- Active Listening
- Efficiency
- Communication
- Problem Solving
- Attention to detail
- Patience
- Coachability
Certification
Concussion Training Certificate (US Army)
- Conduct an assessment on how to analyze and provide assistance for and during a concussion
Cyber Awareness Challenge Training Certificate (US Army)
- Conduct an assessment to determine certain cyber awareness attacks and how to prevent and manage attacks accordingly
Timeline
United States Army Infantryman
United States Army
07.2023 - 02.2025
Security Guard
Six Flags New England
05.2022 - 10.2022
Camp Counselor in Training
Interskate 91 - Skating and Fun Center
11.2019 - 05.2023
Floor Guard
Interskate 91 - Skating and Fun Center
11.2019 - 05.2023
Customer Sales/Customer Service Representative
Interskate 91 - Skating and Fun Center
11.2019 - 05.2023
High School Diploma -
Sabis International Charter School
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