Tristen Bailey
Rossville,GA
Summary
Experienced Hospitality Professional with 8 years in frontline service and as an Assistant Catering Manager in high-volume environments. Expertise in enhancing guest satisfaction, optimizing front-of-house operations, and executing large-scale events. Strong focus on anticipating guest needs, enforcing alcohol compliance standards, and collaborating with culinary and event teams to create memorable dining experiences.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Assistant Event Coordinator
Stir
Chattanooga, Tennessee
2022.05 - Current
- Planned and executed corporate, social, and large-scale events, ensuring alignment with client objectives and successful post-event evaluations.
- Managed event logistics, overseeing venue operations, transportation, equipment, staffing, timelines, and floor plans to ensure seamless execution.
- Design custom event proposals, contracts, and floor plans in collaboration with the culinary and bar teams.
- Meet with clients to understand event goals, dietary restrictions, guest counts, and budgetary constraints.
Server/Banquet Captain
Stir
Chattanooga, Tennessee
2020.10 - Current
- Delivered exceptional customer service to enhance guest experience in fast-paced dining environment.
- Coordinated table management to ensure prompt food and drink delivery for optimal guest satisfaction.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new staff on service protocols to promote consistency and quality in customer interactions.
- Maintained cleanliness and organization of dining area for guest satisfaction.
- Executed opening and closing procedures for dining area setup and supply restocking.
Server/Banquet Captain
Farm To Fork
Ringgold, Georgia
2017.07 - 2020.03
- Provided excellent customer service to ensure satisfaction.
- Took orders accurately and promptly, enhancing dining experience.
- Greeted customers, answered questions, and recommended specials, driving sales.
- Displayed enthusiasm and knowledge of menu items, enriching customer engagement.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Loan Processing Assistant
Peoples Home Equity Inc.
Chattanooga, Tennessee
2015.08 - 2017.05
- Assisted loan officers in processing documentation and verifying information to support efficient loan approvals.
- Reviewed loan applications, ensuring completeness and accuracy to facilitate timely processing.
- Prepared initial loan disclosures and compliance documents for review.
- Monitored timelines and deadlines for loan applications, ensuring adherence to schedules and reducing potential delays.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Processed payments, fees, and other related transactions accurately and timely.
Education
Certified Nursing Assistant Certification -
Academy of Allied Health
Chattanooga, TN2019-05
High School Diploma -
Ringgold High School
Ringgold, GA2014-05
Associate of Applied Science - Nursing
Georgia Northwestern Technical College
Rome, GA2026-08
Skills
- Event management expertise
- Logistical planning
- Financial oversight and reservations
- Customer engagement and relations
- Communication proficiency
- Teamwork dynamics
- Time optimization
Certification
- TABC
- CPR
- CMA
- CEHR
- Driver's License
Timeline
Assistant Event Coordinator
Stir
2022.05 - Current
Server/Banquet Captain
Stir
2020.10 - Current
Server/Banquet Captain
Farm To Fork
2017.07 - 2020.03
Loan Processing Assistant
Peoples Home Equity Inc.
2015.08 - 2017.05
Certified Nursing Assistant Certification -
Academy of Allied Health
High School Diploma -
Ringgold High School
Associate of Applied Science - Nursing
Georgia Northwestern Technical College