Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristen Brown

Las Vegas

Summary

Dynamic professional with extensive experience in customer service and inventory management at McDonald's and Dollar General. Proven ability to enhance guest experiences and drive sales through effective team collaboration and project management. Skilled in employee training and maintaining high standards of quality assurance, ensuring optimal operational efficiency. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

McDonald's
Sulphur Springs
04.2025 - 06.2025
  • Greeted customers warmly and ensured a positive dining experience.
  • Processed customer orders accurately using point-of-sale systems.
  • Maintained cleanliness and organization of dining and service areas.
  • Assisted team members during busy shifts to enhance service efficiency.
  • Trained new employees on company policies and customer service standards.
  • Monitored food quality and presentation according to company guidelines.
  • Resolved customer inquiries and complaints with professionalism and empathy.

Merchandise Manager

Dollar Genral
Sulphur Springs
07.2024 - 03.2025
  • Coordinated merchandise displays to enhance customer engagement and drive sales.
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
  • Ensured that all merchandise was properly labeled according to company policy.
  • Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
  • Organized and prioritized projects.

Housekeeper

clarion point
Sulphur Springs
03.2023 - 06.2024
  • Cleaned guest rooms thoroughly, ensuring high standards of cleanliness and presentation.
  • Managed laundry services, including washing, folding, and organizing linens efficiently.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10-2025

Skills

  • Customer service
  • Employee training
  • Inventory management
  • Time management
  • Project management
  • Cash handling experience
  • Guest accommodations
  • Attention to detail
  • Cleaning bathrooms
  • Sanitization techniques
  • Quality assurance
  • Vacuuming and sweeping
  • Housekeeping
  • Team building
  • Food quality monitoring
  • Stockroom organization
  • Sales floor resets

Timeline

Guest Service Representative

McDonald's
04.2025 - 06.2025

Merchandise Manager

Dollar Genral
07.2024 - 03.2025

Housekeeper

clarion point
03.2023 - 06.2024

High School Diploma -

Penn Foster Career School