Tristen Byrd
Marysville,WA
Summary
Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Pacific Southern
Marysville, WA
11.2019 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Cook Manager
Golden Corral Buffet And Grill
Marysville, WA
08.2016 - 11.2019
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training and [Skill].
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Pitched in to work line during busy periods or in place of sick employees.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed new culinary programs that increased customer satisfaction and operational excellence levels.
- Produced and plated variety of exotic fruit-based desserts and after-dinner cheese plates.
Education
High School Diploma -
Marysville Pilchuck High School
Marysville, WASkills
- Performance Assessment
- Decision Making
- Focus and Follow-Through
- Recruitment and Hiring
- Budget Control
- Sales Tracking
- Assignment Delegation
- Originality and Creativity
- Records Organization and Management
- Customer Service Management
- Administrative Management
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
I have a washington state food handlers certificate and have worked most every job in the food industry.
Timeline
General Manager
Pacific Southern
11.2019 - Current
Cook Manager
Golden Corral Buffet And Grill
08.2016 - 11.2019
High School Diploma -
Marysville Pilchuck High School
I have a washington state food handlers certificate and have worked most every job in the food industry.
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