Tristen Cariaga-Maikui
Las Vegas,NV
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Office Assistant
Pacific Termite and Pest Control
Hilo, Hawaii
01.2020 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Dispersed incoming mail to correct recipients throughout office.
- Answered telephones, directed calls and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Completed and mailed contracts, invoices or checks.
- Completed work schedules, managed calendars and arranged appointments.
Office Assistant
Veteran Termite & Pest Control
Hilo, Hawaii
03.2013 - 08.2019
- Managed reception and lobby area, greeted visitors and responded to requests for information
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests
- Monitored calendars and scheduled appointments based on Inspectors availability
- Supported clerical needs including taking messages, scanning documents and routing business correspondence
- Updated databases with computer data, verified changes in information and maintained 100% accuracy
- Worked with vendors to obtain quotes, negotiate contracts/proposals
- Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries
- Worked closely with upper management to help with travel plans, special event coordination, transcribing meetings and tasks
- Scheduled appointments on behalf of staff members to keep office operation smooth and efficient
Clerk
Pay Day Hawaii
Hilo, Hawaii
02.2017 - 10.2017
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters
- Supported office clerical functions using word processing and other software, email and office machines
- Administered physical and error-free letters, presentations and spreadsheets
- Assisted with payment processing and investigating variances in cash amounts
- Assisted team members with special projects by coordination records and resources to meet expected requirements
- Supported clerical needs including taking messages, scanning documents and routing business correspondence
- Pulled and organized requested documentation to support clerical work
- Delivered high-quality customer service through deep commitment to knowledge and performance
Education
High School Diploma -
Waiakea High School
Hilo, HI05-2003
Skills
- Invoice Processing
- Prioritizing Work
- Multi-line phone proficiency
- Business Administration
- Office Administration
- Expense Reporting
- Call handling
- Customer Service
Timeline
Office Assistant
Pacific Termite and Pest Control
01.2020 - Current
Clerk
Pay Day Hawaii
02.2017 - 10.2017
Office Assistant
Veteran Termite & Pest Control
03.2013 - 08.2019
High School Diploma -
Waiakea High School
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