Tristen Dent
mechanic
Billings,MT
Summary
Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Hardworking [Job Title] skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
Overview
3
3
years of professional experience
Work History
Service Technician
basecamp billings
Billings, MT
05.2021 - Current
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Resolved software-related issues by troubleshooting programs and applications.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Trained new team members on service processes to increase productivity.
Education
High School Diploma -
Meeker High School
Meeker, CO10-2020
Accomplishments
- Bronze certified tech - writing
- Silver certified tech - mechanical
- gold certified tech - electrical
Timeline
Service Technician
basecamp billings
05.2021 - Current
High School Diploma -
Meeker High School