Summary
Overview
Work History
Education
Skills
Timeline
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Tristen Farmer

Troutdale,OR

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

14
14
years of professional experience

Work History

Store Manager

Dutch Bros
08.2021 - 07.2025
  • Led daily store operations, ensuring efficient workflow and optimal customer service.
  • Managed employee schedules, optimizing labor costs while maintaining adequate staffing levels during peak hours.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Assistant Manager

Dutch Bros
05.2019 - 08.2021
  • Streamlined inventory management processes, reducing discrepancies and enhancing accuracy in reporting.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff, fostering professional development and ensuring adherence to best practices.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Shift Lead

Dutch Bros
10.2016 - 05.2019
  • Led team to ensure exceptional customer service and satisfaction during high-volume shifts.
  • Trained new employees on operational procedures, promoting adherence to company standards.
  • Resolved customer complaints promptly, fostering a positive environment and enhancing loyalty.

Assistant Manager

G.H Bass
08.2015 - 09.2016
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Part-time Crew Member

Cherry Park McDonald's: Owl Enterprises
08.2011 - 07.2015
  • Customer Service, Maintenance, Food Preparation, Unloading and rotation of Stock, Cashiering, Preventative Maintenance of equipment, Crew Training.

Education

High School - undefined

Reynolds High School
06.2015

undefined

Mt Hood Community College

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Payroll management
  • Employee scheduling
  • Supply ordering
  • Recruitment and hiring

Timeline

Store Manager

Dutch Bros
08.2021 - 07.2025

Assistant Manager

Dutch Bros
05.2019 - 08.2021

Shift Lead

Dutch Bros
10.2016 - 05.2019

Assistant Manager

G.H Bass
08.2015 - 09.2016

Part-time Crew Member

Cherry Park McDonald's: Owl Enterprises
08.2011 - 07.2015

High School - undefined

Reynolds High School

undefined

Mt Hood Community College

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Tristen Farmer