Tristen Hodges
Henrico,VA
Summary
Highly efficient crew member that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Personable Crew Member
Chick-Fil-A Restaurant
1529 North Parham Road Richmond, VA 23229
06.2022 - 01.2024
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pool Attendant
Camelot Townhomes
231 Camelot Circle Henrico, VA 23229
06.2023 - 09.2023
- Checked side duty list for opening and closing procedures.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Moved umbrellas and lounge chairs at request of guests.
- Monitored access to entry and exit points to avoid congregating.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Education
Douglas Southall Freeman High School
8701 Three Chopt Rd, Richmond VA 2322905.2025
Skills
- Cleaning
- Greet Guests
- Social Perceptiveness
- Taking Orders
- Stocking and Replenishing
- Active Listening
- Serve Customers
- Dependable and Cooperative
- Workplace Efficiency
- Telephone Etiquette
Timeline
Pool Attendant
Camelot Townhomes
06.2023 - 09.2023
Personable Crew Member
Chick-Fil-A Restaurant
06.2022 - 01.2024
Douglas Southall Freeman High School