Tristen Navarrette Ford
Converse,TX
Summary
Results-driven professional and dedicated to delivering exceptional administrative support, streamlining processes, and contributing to the overall success of the team and organization.
Overview
7
7
years of professional experience
Work History
Human Resources Assistant
San Antonio Wings
02.2023 - Current
- Serving as a point of contact for employee inquiries, concerns, and grievances.
- Implementing employee recognition programs to boost morale and foster a positive work environment.
- Identifying training needs and developing training programs to enhance employee skills and performance.
- Ensuring compliance with federal, state, and local employment laws and regulations.
- Maintaining employee records and ensuring confidentiality of sensitive information.
- Managing HR administrative tasks, such as timekeeping, and employee recordkeeping.
- Maintaining HR systems and databases to ensure accurate and up-to-date employee information.
- Assisting with HR reporting and analytics to support data-driven decision-making.
- Conducting new employee orientations and ensuring a smooth onboarding process.
Receptionist
Gillman Subaru
04.2022 - 02.2023
- Greeting customers and visitors in a friendly and professional manner.
- Answering phone calls and directing them to the appropriate department or individual.
- Providing information about the dealership's products and services.
- Scheduling appointments for sales consultations, test drives, and service appointments.
- Maintaining cleanliness and organization of the reception area.
- Assisting with administrative tasks such as filing, data entry, and photocopying.
- Processing paperwork related to vehicle sales, leases, and service appointments.
- Handling customer complaints and directing them to the appropriate manager for resolution.
- Collaborating with sales, service, and finance departments to ensure smooth operations.
Bakery Manager
Miller's Smokehouse
10.2017 - 02.2022
- Supervising and leading bakery staff, including hiring, training, scheduling, and performance management.
- Overseeing day-to-day bakery operations, including production, baking, and decorating processes.
- Monitoring inventory levels of ingredients and supplies, and placing orders as needed to maintain adequate stock levels.
- Developing and implementing standard operating procedures (SOPs) to ensure consistency and quality in bakery products.
- Creating and updating production schedules to meet customer demand while minimizing waste.
- Ensuring compliance with food safety and sanitation regulations, including proper handling and storage of ingredients and finished products.
- Collaborating with suppliers to source high-quality ingredients at competitive prices.
- Managing bakery budgets and expenses, and identifying opportunities for cost savings.
- Providing excellent customer service, addressing customer inquiries and resolving any issues or complaints.
- Conducting regular inspections and quality control checks to maintain product quality and freshness.
- Developing and implementing marketing strategies to promote bakery products and increase sales.
- Analyzing sales data and trends to identify opportunities for product improvement and expansion.
- Maintaining cleanliness and organization of the bakery workspace, including equipment and storage areas.
- Keeping abreast of industry trends and innovations, and continuously seeking ways to improve bakery operations.
Education
No Degree - General Studies
Northwest Vista College
San Antonio, TXNo Degree - Nursing
Temple College
Temple, TXHigh School Diploma -
Earl Warren High School
San Antonio, TX06.2014
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Knowledge of data entry and database management systems ( ADP, CYMA)
- Excellent organizational and time management skills
- Strong interpersonal skills and ability to work well in a team
- Experience with phone etiquette and handling inquiries
Timeline
Human Resources Assistant
San Antonio Wings
02.2023 - Current
Receptionist
Gillman Subaru
04.2022 - 02.2023
Bakery Manager
Miller's Smokehouse
10.2017 - 02.2022
No Degree - General Studies
Northwest Vista College
No Degree - Nursing
Temple College
High School Diploma -
Earl Warren High School
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