Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tristen Rough

Saint George,UT

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Cobalt Kinetics
08.2021 - Current
  • Maintain the Compliance side of the company. Organizing and keeping up on company records to keep us in compliance with state and federal laws.
  • Keeping up to date with new and current ATF Rules and Guideline.
  • Specializing in EFORMS.
  • Control Exports of Firearms including NFA Items. Specializing in BIS/SNAPR and ATF Form 9 for export to foreign entities.
  • Manage the shipping side of the house. Ensuring the right product and customer information "FFL Information" is correct before product goes out the door.
  • Invoice Dealers and Customer accounts to ensure communication and customer satisfaction.
  • Accounts Receivable.
  • Serialized Inventory Managment.
  • Armorer/Final QC
  • Customer Service - Answer Phones and Email and ensuring the communication is taking place.

Retail Sales/NFA Specialist

Modern Warriors
01.2020 - 08.2021
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Increased sales and customer satisfaction through personalized servicing.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed customer sales in the NFA Area. Including Fingerprinting and taking customer photos, building NFA Trust and completing customer Form 4s.
  • Managed the NFA side with Eforms for NFA Transfers.

Retail Sales

Dixie Gun And Fish
09.2019 - 12.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Conducted background checks for customers purchasing firearms and auditing and completing ATF form 4473.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Ammunition Loader

Double Tap Ammunition
07.2019 - 11.2019
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Collaborated with team members to maintain efficient workflow.
  • Followed all safety and security protocols to minimize risk of injury.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Assisted in organizing and stocking products in warehouse to support colleagues.
  • Worked on custom loads for customers.
  • Specialized in loading components for retail consumers.
  • Helped develop new loads for the consumer market.

Wind Turbine Technician

Long Road Energy
01.2019 - 09.2019
  • Climbed wind turbine towers to inspect, troubleshoot and repair turbine equipment.
  • Conducted systematic processes for identifying root cause of wind turbine component failures.
  • Diagnosed and fixed [Type] and [Type] issues causing turbines to shut down unexpectedly or fail to operate correctly.
  • Organized turbine data for testing, research and analysis.
  • Maintained optimal performance of underground transmission systems, wind field substations, fiber optic sensing and control systems.
  • Used hand tools, power tools and other specialized equipment to repair and maintain turbines.
  • Minimized risks and incidents by strictly adhering to regulations, safety rules and codes.
  • Utilized hoists, cranes and lifts to access turbine components.
  • Diagnosed problems involving wind turbine generators or control systems.
  • Corrected issues with mechanical, electrical and hydraulic systems, enhancing performance and reducing recurrence of maintenance issues.
  • Followed work orders, technical drawings and procedures in delivering scheduled maintenance and service with minimal downtime.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.

Assistant Store Manager

The Gun Chamber
05.2019 - 08.2019
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Help customers complete firearms transactions and filling ATF Form 4473 out.
  • Shipped out firearms that were sold online to FFL Dealers.

Mill Operator

Tamra Mining Co
06.2018 - 12.2018
  • Performed repairs, replacements and general maintenance on mining equipment.
  • Observed hand signals, grade stakes and other markings when operating machines.
  • Distributed loads evenly to reduce safety risks.
  • Serviced earth moving systems to promote safe and proper functioning.
  • Worked well in a team setting, providing support and guidance.
  • Took core samples and mineral samples for Lab Testing to test Copper Content.
  • Stripped copper plates after going through electrolysis.
  • Cleaned acid filters while maintaining MSHA safety procedures.

General Laborer Carpenter

Beaver Creek Construction
03.2018 - 06.2018
  • Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
  • Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
  • Framed, remodeled and finished wood and metal structures.
  • Designed, constructed and repaired cabinets, tables and shelves.
  • Inspected completed work for conformance with specifications and requirements and confirmed compliance with applicable building and safety regulations.
  • Installed insulation, trim and other finishing touches.
  • Measured, cut and installed drywall, paneling and other materials.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Built and hung custom doors and frames.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Repaired damaged doors, windows and other structures.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.

Maintenance Supervisor

Eagle Point Ski Resort
11.2017 - 03.2018
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised 3 employees and scheduled shifts.
  • Tracked and managed department costs for good budget adherence.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Created and maintained daily and weekly reports for upper management.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Ensure guest safety, De-Icing walkways, clearing snow from roads and trails.
  • Stocking wood and other necessary items for guest satisfaction.

Lead Automotive Technician

Pirate Motorsports
04.2014 - 06.2017
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Specialized in custom classic car restoration and UTV sales and repair.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired and replaced worn and damaged components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Retail Sales Associate

Orielly Auto Parts
03.2016 - 05.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.

Defense Contractor

Infinitell
06.2010 - 04.2014
  • Protected government property with high-quality security services.
  • Handled crisis situations at client sites using training and calm, level-headed style.
  • Operated innovative and wireless technology at client-specific sites.
  • Dealt professionally with different levels of personnel and general public.
  • Dealt directly with the office of the Air Force in matters with DOD contracts.

Education

High School Diploma -

Snow Canyon High School
Santa Clara
05.2010

Skills

  • Facility Management
  • Cross-Cultural Communications
  • Sound Judgment
  • Client Account Management
  • Team Oversight
  • Time Management
  • Project Planning
  • Data Review
  • Staff Training
  • Troubleshooting Expertise
  • Inventory Control
  • Stamping and Assembly

Certification

Greenline Tactical Tactical Carbine 1.

Basic Tactical Rifle Techniques and Rifle Manipulation.


Popke Defense Tactical Rifle Course of Completion

Basic Tactical Rifle Techniques and Rifle Manipulation.


Adaptive Operations, Protections Specialist

Use of force, State Laws, Surveys, Formations, Surveillance, Vehicle Clearing, Indoor House Clearing, Live Fire Firearm Manipulation, Defense Tactics.


Certificate of Completion of Firearms Continuing Education Training,

Use of force, State Laws, Use of deadly force, Firearms Manipulation.

Utah Armed Guard Continual Training.

Basic First Aid - CPR Certified - Infant CPR



Timeline

General Manager

Cobalt Kinetics
08.2021 - Current

Retail Sales/NFA Specialist

Modern Warriors
01.2020 - 08.2021

Retail Sales

Dixie Gun And Fish
09.2019 - 12.2019

Ammunition Loader

Double Tap Ammunition
07.2019 - 11.2019

Assistant Store Manager

The Gun Chamber
05.2019 - 08.2019

Wind Turbine Technician

Long Road Energy
01.2019 - 09.2019

Mill Operator

Tamra Mining Co
06.2018 - 12.2018

General Laborer Carpenter

Beaver Creek Construction
03.2018 - 06.2018

Maintenance Supervisor

Eagle Point Ski Resort
11.2017 - 03.2018

Retail Sales Associate

Orielly Auto Parts
03.2016 - 05.2017

Lead Automotive Technician

Pirate Motorsports
04.2014 - 06.2017

Defense Contractor

Infinitell
06.2010 - 04.2014

High School Diploma -

Snow Canyon High School

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Tristen Rough