Summary
Overview
Work History
Education
Skills
Timeline
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Tristen Sclafini

Covington,LA

Summary

Highly motivated and hardworking professional with a positive attitude and great energy. Eager to bring my enthusiasm and dedication to the workplace, I am excited to embark on this next chapter of my career and look forward to new opportunities for growth and contribution.

Overview

7
7
years of professional experience

Work History

Box Office Associate

Movie Tavern
01.2023 - 01.2024
  • Increased ticket sales by providing excellent customer service and maintaining a thorough knowledge of upcoming events.
  • Streamlined box office operations for increased efficiency through organized scheduling and accurate recordkeeping.
  • Optimized the use of ticketing software by staying current on updates and training colleagues on new features when necessary.
  • Managed financial transactions accurately, ensuring proper handling of cash, credit cards, and vouchers for smooth daily operations.
  • Maintained a clean and welcoming environment in the box office area, ensuring a positive first impression for all patrons entering the venue.
  • Handled high-pressure situations calmly during sold-out events or technical difficulties at the box office, maintaining professionalism while resolving problems quickly.
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.

Assistant Store Manager

Circle K
10.2020 - 01.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Server

Movie Tavern
10.2018 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Kitchen Staff Member

Chuck E Cheese
10.2016 - 09.2018
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.

Education

Bachelor of Arts - Sports Communication

Southeastern Louisiana University
Hammond, LA
05.2024

High School Diploma -

Covington High School
Covington, LA
05.2019

Skills

  • Flexible Schedule
  • Cash handling expertise
  • Upselling strategies
  • Performance Tracking
  • Quick Learner
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Service and Engagement
  • Strong Work Ethic
  • Guest Engagement

Timeline

Box Office Associate

Movie Tavern
01.2023 - 01.2024

Assistant Store Manager

Circle K
10.2020 - 01.2023

Server

Movie Tavern
10.2018 - 03.2020

Kitchen Staff Member

Chuck E Cheese
10.2016 - 09.2018

Bachelor of Arts - Sports Communication

Southeastern Louisiana University

High School Diploma -

Covington High School

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Tristen Sclafini