Hi, I’m
Tristen Hubbard
Barista
Nashville,TN
Fall seven times; stand up eight.
Japanese proverb
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.
Overview
6
years of professional experience
Work History
Elegy Coffee
Barista
02.2023 - Current
Job overview
- Maintained regular and consistent attendance and punctuality.
- Operated MAVAM espresso machine and commercial curtis coffee brewers.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Used POS system to accurately enter orders and process payments.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Helped management keep adequate supply on hand by notifying of shortages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Stay Golden
Shift Lead
10.2021 - 02.2023
Job overview
- Responded to and resolved customer questions and concerns.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Analyzed sales figures and identified areas for improvement.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Trained and mentored new employees to maximize team performance.
- Completed store opening and closing procedures and balanced tills.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Served customers quickly and efficiently and created strategies to prevent delays.
Anzie Blue
Bar Manager/FOH manager
02.2021 - 10.2021
Job overview
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Improved customer service rankings by resolving issues quickly and accurately.
- Purchased food and cultivated strong vendor relationships.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Closed out cash register and prepared cashier report at close of business.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink items for seasonal offerings.
Mugs Cafe, Little Rock
Bar Manager
01.2019 - 02.2021
Job overview
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maximized quality assurance by completing frequent line checks.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Used POS system to accurately enter orders and process payments.
- Monitored customer feedback to improve barista performance and customer service.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Kilwins, Little Rock
Confectionist/Cashier
09.2019 - 02.2020
Job overview
- Kept tidy and organized area to comply with cleanliness standards.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash register, taking payments and issuing customer receipts.
- Offered samples of new ice cream flavors to customers.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Utilized proper portion control to determine customers receive correct portion size.
- Collaborated with management to develop marketing and promotional activities.
- Upsold waffle cones and candy to boost customer purchases.
Mylo’s , Little Rock - Coffee Roaster
07.2019 - 12.2019
Job overview
- Prepared equipment for safe and efficient operation and to achieve desired temperatures.
- Investigated and resolved issues arising during any stage of production.
- Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products.
- Operated ground or roasted coffee controls and equipment.
- Processed over 75 pounds of coffee on daily basis.
- Reviewed purchase orders, work orders and machine setting instructions to process each job with accurate data and standards.
Dippin’ Dots, North Little Rock/Little Rock
Server/Cashier
10.2018 - 09.2019
Job overview
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Set up new sales displays each week with fresh merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
Guillermo’s Coffee, Little Rock, Barista
02.2018 - 01.2019
Job overview
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Promoted additional items with beverages, increasing store sales.
- Used POS system to accurately enter orders and process payments.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Packaged bagels, muffins and other food items for customer purchase.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Wild River Country, North Little Rock
Lifeguard
05.2017 - 09.2018
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to patron incidents in professional and timely manner.
- Attentively monitored swimmers to identify distress.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Scanned main areas to monitor for any safety risks.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Trained new lifeguards on safety procedures and protocol.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Entered water immediately to pull struggling swimmers to safety.
Education
Evangel UniversitySpringfield, MO
from Business Management
Belmont UniversityNashville, TN
from Commercial Music For Guitar
Middle Tennessee University
from Audio Production
05.2024
Skills
- Menu Optimization
- Coffee and Tea Expertise
- Upselling
- Billing and Payment Processing
- Hospitality and Professionalism
- Cash Flow Management
- New Hire Training
- Table Setting Knowledge
- Inventory Management
- Prepare Products
- Equipment and Store Cleaning
- Team Leadership
I play music!
I currently play guitar for two bands here in town! Music has definitely always been my strongest passion!
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista
Elegy Coffee
02.2023 - Current
Shift Lead
Stay Golden
10.2021 - 02.2023
Bar Manager/FOH manager
Anzie Blue
02.2021 - 10.2021
Confectionist/Cashier
Kilwins, Little Rock
09.2019 - 02.2020
Mylo’s , Little Rock - Coffee Roaster
07.2019 - 12.2019
Bar Manager
Mugs Cafe, Little Rock
01.2019 - 02.2021
Server/Cashier
Dippin’ Dots, North Little Rock/Little Rock
10.2018 - 09.2019
Guillermo’s Coffee, Little Rock, Barista
02.2018 - 01.2019
Lifeguard
Wild River Country, North Little Rock
05.2017 - 09.2018
Evangel University
from Business Management
Belmont University
from Commercial Music For Guitar
Middle Tennessee University
from Audio Production
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