Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registration Coordinator Per Diem
Memorial Medical Center, Long Beach
Long Beach, CA
09.2022 - 01.2025
Coordinated registration processes for incoming patients, ensuring accuracy and completion of all required documents.
Provided front desk patient registration with excellent customer service
Ensured compliance with state regulations pertaining to patient information
Compiled statistics and conducted analysis on multiple projects
Monitored daily operations of the registration office, providing assistance as needed.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Collaborated with leadership on maintaining LEAN practices between clinical and non-clinical staff
Helped onboard new employees with ordering equipment, established proper desk set up, troubleshoot technological problems and general orientation of technology
Created and hosted various Microsoft features such as: staff surveys, Team's meetings, Excel spreadsheets, Microsoft Word documents, and Team's folders on behalf of leadership
Held responsibility for technological inventory such as: computers, monitors, laptop docking stations, keyboards, mice, and various connection cables
Assistant Manager
Dollar Tree
Long Beach, CA
08.2021 - 10.2022
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Communicated regularly with customers to gain insights into their needs.
Education
Master of Science - Health Care Administration
California State University, Long Beach
Long Beach, CA
05-2024
Bachelor of Science - Health Care Administration
California State University, Long Beach
Long Beach
05-2022
Skills
Attention to Detail
Contingency Planning
Deadline-driven
Workflow Management
Microsoft Office expertise
Policy Adherence
Teamwork and Collaboration
Analytical Skills
Continuous Improvement
Data entry proficiency
Certification
Hospital Disaster Management Training - 12/6/2022 - 12/7/2022