Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristin Heyward

Waynesboro,PA

Summary

Dynamic hospitality professional with a proven track record of delivering exceptional customer service and satisfaction in fast-paced environments. Expertise in fostering teamwork and adaptability, consistently addressing evolving needs while efficiently managing multiple tasks. Skilled in handling customer inquiries and maintaining a clean, organized workspace to ensure a seamless experience for guests. Recognized for a reliable, results-driven approach complemented by a positive attitude and outstanding communication skills.

Overview

5
5
years of professional experience

Work History

Fitness center/Game Room attendant

Shenandoah University
09.2022 - Current
  • Greet people
  • Sign people in
  • Maintain equipment
  • Enforce policies and procedures

Hostess/Cashier/Restaurant Server

The Parlor House
10.2020 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Server

Ledo Pizza & Pasta
09.2024 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Exercise Science

Shenandoah University
05.2026

Skills

  • Exceptional communication
  • Phone Etiquette
  • Customer Service
  • Payment processing
  • Flexible and Adaptable
  • Customer-oriented
  • Building rapport

Timeline

Server

Ledo Pizza & Pasta
09.2024 - 05.2025

Fitness center/Game Room attendant

Shenandoah University
09.2022 - Current

Hostess/Cashier/Restaurant Server

The Parlor House
10.2020 - Current

Exercise Science

Shenandoah University

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