Tristin Nerat

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Operated and maintained applicant tracking and candidate management systems.
• Developed recruiting strategies to identify qualified candidates and build network.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Verified applicant references and employment details.
• Maintained filing system of current, prospective and future positions.
• Daily candidate interaction ensuring future employees have proper knowledge to move forward with hiring process.

• Oversaw day-to-day activities of 50+ employees in the transportation establishment, fostering inspiring atmosphere to optimize employee experiences.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of 50+ fleet vehicles.
• Tracked delivery progress to identify possible delays and provide real-time updates to customer service team.
• Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
• Monitored vehicle locations to coordinate timely arrivals.
• Coordinated closely with other departments to facilitate smooth delivery operations.
• Constant communication with drivers to ensure all needs of the company are being met, includes meeting critical delivery times.

• Worked and developed a team of 100+ associates to ensure guest satisfactions and a memorable shopping experience.
• Training and giving knowledge to new hires when in training, ensure that new associates and developing associates are given proper information to better react to guest needs.
• Coaching associates on guest interaction and engagement to ensure that guest leave happy and with a satisfied shopping experience.
• Working with my team of associates that are last to get noticed but make the final impact when guest are leaving our stores.
• Creating daily spreadsheets for guest comments and appreciation awards.
• Using social media platforms to ensure that said team is receiving all valuable information in one conversation.
• Leading 30-40 associates everyday and ensuring that all are receiving break/lunches, running daily sheets to ensure those needs are being met.
• Running sales and Overall Satisfaction reports to communicate with associates, and communicating how those numbers can improve within day to day work.
• Ordering supply within Guest Services Department, ensuring that all stock levels are kept up, neat, and organized.
• Submitting daily tickets and request for replacement of machines or associate user accounts.
• Ensuring all stock levels are prepared for busy times, following up with departments who help stock end caps and displays for front end and ensuring that those displays are filled within a timely fashion.
• Day to day guest interaction and problem solving skills.

• Handled multiple guest calls per day to order dinners, catering services, and many other request to ensure satisfactory experiences were being made.
• Reviewed production schedules and streamlined processes.
• Maintained organized work area by cleaning and removing hazards.
• Made sure that products were produced on time and are of good quality.
• Monitored employee actions for adherence to safety procedures.
• Inspected finished products for quality and adherence to guest specifications.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Supervised work of deli employees to keep on task for timely completion.
• Creating dinners and special meals for guest and creating those memories of that amazing meal that families will talk about for generations.
• Ensuring satisfied guest within my department as well as in other departments, making this memorable experience to keep those guest coming back
• Assigned each member of 7-8 person team with specific daily tasks and responsibilities

• Maintained guest satisfaction with forward-thinking strategies focused on addressing guest needs and resolving concerns
• Responded to guest requests for products, services and company information.
• Answered constant flow of guest calls with minimal wait times.
• Offered advice and assistance to guest, paying attention to special needs or wants.
• Solving guest issues in timely fashion to ensure great guest satisfaction.
• Assisted in development plans for associates by cashier/bagger trainings. Followed policies and procedures to ensure new hires were receiving adequate information to complete daily tasks.

• Maintained compliance with privacy and security requirements, as well as federal statutes covering of personal loans.
• Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
• Evaluated approvals against established bank and government lending standards.
• Looked over and approved various types of loans.
• Processed loans within various departments to achieve timely, accurate and fair proceedings.
• Upheld complete confidentiality of all submitted information according to release guidelines.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
• Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
• Provided quick turnaround times to maintain fast-past schedule.
• Reviewed financial statements and contacted institutions and customers to clarify details.
• Handled any conditions sent from underwriting departments.

• Worked a full house dinner restaurant and took care of customers to ensure that they had great meals and a great experience.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
• Resolved and escalated customer issues quickly to uphold strong customer relations standards.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.

• Trained new staff on correct procedures, compliance requirements and performance strategies.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build relationships with customers.
• Resolved guest issues with problem solving and quick reactions to guest needs.
• Oversaw all front desk operations with taking inventory on certain items, to ensure smooth flow and consistency day to day as well as between each shift change.
• Ensure that customers had that memorable experience and leading said team to also create those experiences for customers.

Classes with a business focus