Tristin Nielsen
Salt Lake City,UT
Summary
Meticulous receptionist with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
8
8
years of professional experience
Work History
Front Desk Coordinator
Real Advantage Title
Clearfield, UT
11.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responsible for opening new orders, ordering payoffs, HOA's, and sending out title work and other disclosures.
EVS Supervisor
Mckay Dee Hospital
Ogden, UT
07.2018 - 11.2021
- Communicated repair needs to maintenance staff.
- Responsible for hiring and maintaining schedule.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
Assistant Head Housekeeper
Hampton Inn
Layton, UT
08.2014 - 07.2018
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports and other business documentation.
Restaurant Busser
Training Table
Layton, UT
05.2014 - 08.2014
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Education
High School Diploma -
Syracuse High
Syracuse, UT05.2014
Skills
- Account Balancing
- Front Desk Management
- Phone Call Direction
- Data Research and Analysis
- Safety Protocols
Timeline
Front Desk Coordinator
Real Advantage Title
11.2021 - Current
EVS Supervisor
Mckay Dee Hospital
07.2018 - 11.2021
Assistant Head Housekeeper
Hampton Inn
08.2014 - 07.2018
Restaurant Busser
Training Table
05.2014 - 08.2014
High School Diploma -
Syracuse High
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