Meticulous receptionist with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
8
8
years of professional experience
Work History
Front Desk Coordinator
Real Advantage Title
Clearfield, UT
11.2021 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Kept reception area clean and neat to give visitors positive first impression.
Answered central telephone system and directed calls accordingly.
Responsible for opening new orders, ordering payoffs, HOA's, and sending out title work and other disclosures.
EVS Supervisor
Mckay Dee Hospital
Ogden, UT
07.2018 - 11.2021
Communicated repair needs to maintenance staff.
Responsible for hiring and maintaining schedule.
Trained and mentored all new personnel to maximize quality of service and performance.
Disposed of trash and recyclables each day to avoid waste buildup.
Placed orders for housekeeping supplies and guest toiletries.
Assistant Head Housekeeper
Hampton Inn
Layton, UT
08.2014 - 07.2018
Communicated repair needs to maintenance staff.
Disposed of trash and recyclables each day to avoid waste buildup.
Placed orders for housekeeping supplies and guest toiletries.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Restocked room supplies such as facial tissues for personal touch with every job.
Worked with front desk to respond promptly to all guest requests.
Completed schedules, shift reports and other business documentation.
Restaurant Busser
Training Table
Layton, UT
05.2014 - 08.2014
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Provided respectful and courteous bussing services while operating within active dining rooms.
Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.