Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Triston Dale

Virginia Beach,VA

Summary

Dynamic Operations Manager with a proven track record at Elite Motors, excelling in team leadership and inventory management. Enhanced employee accountability and retention through effective training and a positive work environment. Recognized for exceptional customer service and problem-solving skills, driving improved performance outcomes and vendor relationships.

Overview

15
15
years of professional experience

Work History

Operations Manager

Elite Motors
10.2013 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Office Manager

Volks & Rings
04.2012 - 11.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Associate

Food Lion
02.2011 - 09.2012
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

GED -

Aspen High School
Aspen, CO

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Staff training
  • Inventory management
  • MS office
  • Customer relationship management
  • Client relations

Accomplishments

  • Promoted to management after 2 years with the company.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 15 staff members.

Interests

  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Graphic Design
  • Crafting and DIY Projects
  • Getting involved in local advocacy groups to promote positive change in the community
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Road Trips
  • Web Development and Design
  • I like working with my hands and fixing things

Timeline

Operations Manager

Elite Motors
10.2013 - Current

Office Manager

Volks & Rings
04.2012 - 11.2013

Associate

Food Lion
02.2011 - 09.2012

GED -

Aspen High School

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