Triston Dove
North Logan,UT
Summary
Reliable and upbeat retail associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate/Dog Groomer
Petco
11.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Package Handler
UPS
07.2021 - 07.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Ability to carry packages reliably and effectively with a weight 70+Lbs
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Strong stamina
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Valet/Customer Service
Murdock Hyundai Parts and Service
07.2020 - 10.2020
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Answered guest's questions about property amenities and services.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Conducted minor vehicle maintenance tasks to ensure guest satisfaction upon vehicle return.
- Perform alignment checks
- Detail the customer’s vehicles after service
Packer/Stocker
Amazon Fulfillment Center (SLC 1)
05.2020 - 08.2020
- Package items into boxes in a way that would be the most secure
- Maintained a clean and organized work environment, promoting safety and productivity.
- Communicate with others when conveyor belts get backed up so flow remains optimal for all workers
- Stock items at a great speed
- Package items with efficiency and speed while maintaining secure and quality packaging
- Offered assistance to others when feeling overwhelmed which lead to more productive and skilled work
- Improved team collaboration through effective communication and coordination with coworkers.
- Meet team goals and exceed in areas where others may have a hard time
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Attached labels and tags to packages that needed special attention which leads to better quality work and setting an example for high standards
Produce Clerk
Ream’s Food Stores
09.2018 - 02.2019
- Greet customers at door as they enter the building
- Offer assistance to help find necessary items in store
- Responded to interactions where the customer wishes to speak/discuss to a 'supervisor,' by attempting to deescalate the interaction by immediately addressing the inquirer's needs prior to referral for a contact by a supervisor
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maximized customer satisfaction by providing assistance with locating items
- Advise customers and provide information on the stock present in store
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Education
High School Diploma -
Cyprus High School
Magna, Utah05.2020
Skills
- Exceptional customer service
- Motivated self-starter
- Adept computer skills
- Flexible and adaptable
- Lift heavy packages/objects
- Fast learner
- Hard working
- Reliable and punctual
- Great diligence and care while being independent
Timeline
Sales Associate/Dog Groomer
Petco
11.2022 - 03.2024
Package Handler
UPS
07.2021 - 07.2022
Valet/Customer Service
Murdock Hyundai Parts and Service
07.2020 - 10.2020
Packer/Stocker
Amazon Fulfillment Center (SLC 1)
05.2020 - 08.2020
Produce Clerk
Ream’s Food Stores
09.2018 - 02.2019
High School Diploma -
Cyprus High School
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