Triston Fairservice
Midland,TX
Summary
Proven to excel in high-pressure environments, I significantly enhanced service quality and efficiency by mastering multitasking and fostering team collaboration. My strong work ethic and exceptional customer service skills have consistently improved guest satisfaction and operational productivity, showcasing my ability to manage tasks effectively and lead by example.
Overview
8
8
years of professional experience
Work History
Server
Texas Roadhouse
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Culinary Professional
Olive Garden
05.2021 - 02.2024
- Managed efficient kitchen operations during peak service hours, maintaining smooth workflow under pressure while delivering exceptional results.
- Promoted teamwork and collaboration within the kitchen staff leading to improved morale, increased efficiency, and higher quality outcomes.
- Trained new hires on kitchen procedures and protocols, contributing to a cohesive team environment focused on excellence in service delivery.
Bartender
Olive Garden
03.2021 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Olive Garden
01.2021 - 02.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
To-Go Specialist
Olive Garden
12.2020 - 02.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Cashier
Sycamore Farms
06.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized store environment for optimal shopping experience.
Education
Associates In Business Administration - Marketing
Midland College
Midland, Texas, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Service prioritization
Timeline
Server
Texas Roadhouse
12.2023 - Current
Culinary Professional
Olive Garden
05.2021 - 02.2024
Bartender
Olive Garden
03.2021 - 02.2024
Server
Olive Garden
01.2021 - 02.2024
To-Go Specialist
Olive Garden
12.2020 - 02.2024
Cashier
Sycamore Farms
06.2016 - 08.2016
Associates In Business Administration - Marketing
Midland College
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