Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

TRISTON HOWARD

Bella Vista,AR

Summary

Organized, experienced, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven ability to create effective and lasting solutions to meet customer needs and expectations. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

8
8
years of professional experience

Work History

Quality Engineer II

Walmart Global Tech
11.2023 - 06.2024
  • Improved software quality by conducting thorough testing and identifying bugs for timely resolution.
  • Enhanced user experience with effective communication between cross-functional teams.
  • Reduced defect rate by implementing robust test strategies and rigorous regression testing.
  • Increased product stability through comprehensive performance, load, and stress testing.
  • Developed test plans, test cases, and test scripts based on business requirements and functional specifications documents.
  • Expedited issue resolution by effectively prioritizing, tracking, and managing defects in bug tracking systems such as JIRA or Bugzilla.
  • Built automated test scripts to handle repetitive software testing work.
  • Completely refined team of 14's ways of working by changing team structure to allow developers to include testing as part of acceptance criteria.
  • Created refined sprint strategy to enhance code quality and ensure testing at lowest level components.

Software Engineer II

Walmart Global Tech
06.2022 - 11.2023
  • Contributed as Tier 3 support for internal and external facing hiring application used by more than one hundred thousand candidates.
  • Debugged UI and service related issues that would often require code changes.
  • Provided technical support for end-users by addressing SQL-related issues, enhancing overall user satisfaction with applications.
  • Participated in weekly discussions to review trending defects and timelines for resolutions.
  • Maintained high levels of customer satisfaction, even during peak times or high-volume ticket periods.
  • Informed internal personnel and external stakeholders of project milestones.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.

Network Systems Technician

A Co 57th ESB-E
09.2020 - 06.2022
  • Regularly maintained equipment valued at over $100,000
  • Provided faculty and staff with security software and network configuration support
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes
  • Diagnosed and executed resolution for network and server issues
  • Used coordination and planning skills to achieve results according to schedule
  • Prepared variety of different written communications, reports and documents to ensure smooth operations
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Network Operations Specialist

USASA-K 54th Signal BN 160th SIG BDE
03.2019 - 09.2020
  • Effortlessly built and maintained over 150 Network and Telecommunications missions that supported numerous units across Middle East
  • Served as Program Manager and Instructor for NOC to train incoming personnel to ensure 100% competency in their tasks and duties
  • Assisted with validation of teams to ensure mission readiness
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Performed network security design and integration duties
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes
  • Designed and evaluated WAN and LAN connectivity technologies
  • Diagnosed and executed resolution for network and server issues
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Prepared variety of different written communications, reports and documents to ensure smooth operations
  • Exceeded goals through effective task prioritization and great work ethic
  • Utilized Wireshark and SNMPc to monitor connectivity and troubleshoot network traffic.

Technician III

Walmart Global Tech
10.2016 - 05.2018
  • Assisted in creation of push notification platform and profile service for mobile applications that integrates with GCM/FCM/APNs as well as a custom MQTT and Azure IOT Hub based delivery system for non-GMS enabled devices
  • Responsible for sending 20 - 60 million pushes daily to handheld devices and used by the Emergency Operations Center to deliver emergency alerts to associates
  • Installed and configured software applications and tested solutions for functionality
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality
  • Partnered with development team on product development, application support plans and prototype programs.

Skills

  • Root Cause Analysis
  • Failure resolution
  • Written Communication
  • Configuration and Troubleshooting
  • Process Automation
  • Multitasking Abilities
  • Attention to Detail
  • Stakeholder Communication
  • Software Project Management
  • Testing
  • Customer-Centric Approach
  • Front-End Development

Additional Information

References


Brook Ettestad - Director, Software Engineering

Phone - 251-472-5559

LinkedIn - linkedin.com/in/brook-ettestad


Lauren Bradley - Technical Project Management

Email - lrfaulkner93@hotmail.com

LinkedIn - linkedin.com/in/laurenrbradley


Sinto Davis - Technical Project Management

Phone - 630-329-9382

LinkedIn - linkedin.com/in/sintodavis


Timeline

Quality Engineer II

Walmart Global Tech
11.2023 - 06.2024

Software Engineer II

Walmart Global Tech
06.2022 - 11.2023

Network Systems Technician

A Co 57th ESB-E
09.2020 - 06.2022

Network Operations Specialist

USASA-K 54th Signal BN 160th SIG BDE
03.2019 - 09.2020

Technician III

Walmart Global Tech
10.2016 - 05.2018

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