Triston Licon
Houston,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated self-starter and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Leader/Assistant General Manager
Bellagreen American Bistro
05.2019 - Current
- Communicates with management team to ensure preparedness for the days tasks
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised ongoing daily production phases.
- Helped grow our total weekly sales ~20% by executing large catering orders, marketing, and helping set up local pop-up events
- Forecasts sales for the week
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Server
Tokyo Japanese Steakhouse and Sushi Bar
06.2014 - 05.2019
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
Bartender
Amelia Farm and Market
04.2018 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
Computer Science
Lamar University
Beaumont, TXSkills
- Production Preparation
- Workflow Optimization
- Cash Handling
- Performance Motivation
- Opening and Closing Procedures
- Station Preparation
Certification
- Texas Food Handler Certification
- Texas Alcoholic Beverage Commission Certification
- Texas Food Safety Manager Certification
Timeline
Shift Leader/Assistant General Manager
Bellagreen American Bistro
05.2019 - Current
Bartender
Amelia Farm and Market
04.2018 - 10.2018
Server
Tokyo Japanese Steakhouse and Sushi Bar
06.2014 - 05.2019
Computer Science
Lamar University
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