Triston St.Pierre

Department head anytime Department head was on vacation or leave of absence and,two days he had off every week. Oversee department and department produce clerks. Had to do an order everyday by a certain time of day for delivery the following morning for entire department . Also had to perform multiple inventory scans for department daily. Receive truck in the a.m. breakdown all pallets while separating what needed to go out to floor immediately and what stayed in back stock. Preformed all order and inventory scans with rf handheld units. Also ,have done overnight resets and deep cleaning shifts in charge of 2-3 employees at a time. Filled in on cashiering when needed preformed markdowns daily on product that date was coming up soon. I was also responsible for training any new hires that were hired into produce. Filled in for all departments at one point or another when it was needed. Over the 9 years I was there pretty much experienced every department in the store at one point or another

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Unloaded materials and goods at designated locations for best project availability.
• Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
• Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
• Reduced product damage by performing routine forklift maintenance and safety checks.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.