Triston SWEAT
Payson,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Mortgage Closer
Primary Residential Mortgage
11.2020 - Current
- Ensured compliance with company policies underwriting guidelines and lending requirements.
- Disclose the Initial Closing Disclosure to the borrower.
- Verify and the final vesting for borrowers prior to the mortgage being recorded.
- Verified loan applicants qualified for the specific loan program.
- Verify loan purchase price matches the purchase contract.
- Verify if impounds are being waived/not waived and set up initial escrow account.
- Verify and and enter property endorsements.
- Verify and enter the parcel number.
- Balance with the Settlement agent prior to releasing the closing package.
- Communicate with attorneys title companies and borrowers to receive corrections or additional documents needed for clearing the loan for purchase.
- Experience in FHA, Conventional, USDA, VA and Jumbo Loans.
- Experience with the multiple state housing programs.
Mortgage Loan Processor
Village Capital Investment
02.2020 - 11.2020
- Reviewed Title package for defects and cleared corresponding conditions.
- Coordinated closing for large volume of Jumbo, FHA, VA loans.
- Ensured compliance with company policies underwriting guidelines and lending requirements.
- Acted as a Liaison between parties involved in loan submission.
Assistant Manger
Caliber Communications
06.2017 - 02.2020
- Created and led a team of 17 dedicated Customer Support agents to handle customer issues after the point of sale.
- Developed the training program to streamline training for 52 call center agents.
- Established a a Customer Care call tracker to begin logging customer interaction time and the reason for the call.
- Established Customer Care protocols improving first-call resolution from 53 percent to 67 percent.
- Established a system to track the most common factor that lead to cancellation.
- Monitored employee performance and developed improvements plans for call center agents.
- Submitted reports to senior management to aid in business decision-making and planning.
- Assessed job applications and made hire recommendation to bring in top candidates for Vacancies.
US NAVY CORPSMAN
United States Navy(Enlisted), National Naval Medical Center
10.2014 - 05.2017
- Rendered emergency medical treatment and administered immunization programs.
- Administered medications and treatments as prescribed by physicians.
- Championed mental health initiatives within the unit, advocating for resources and support programs for service members in need.
- Administered vaccinations and medications for optimal patient health and disease prevention.
- I was selected by senior leadership to represent junior members in a Lean Six Sigma Green Belt Project. Together the team and I developed and implemented a new process for breast cancer screenings this project led to a 7 percent increase in patient screenings.
Education
High School Diploma -
Wendover Highschool
Wendover UtahSkills
- Document Preparation
- Attention to Detail
- Reliability
- Excellent Communication
- Task Prioritization
- Professionalism
Timeline
Mortgage Closer
Primary Residential Mortgage
11.2020 - Current
Mortgage Loan Processor
Village Capital Investment
02.2020 - 11.2020
Assistant Manger
Caliber Communications
06.2017 - 02.2020
US NAVY CORPSMAN
United States Navy(Enlisted), National Naval Medical Center
10.2014 - 05.2017
High School Diploma -
Wendover Highschool
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